リビングストンの歴史的地区をお楽しみください！

Hello Caroline, I am truly confused by what you write. To be honest all of our interactions have been extremely confusing. I have had this rental for more that 12 years and many many people have stayed here. Through VRBO, airBnb and direct bookings. You are the first guest I have ever had this negative of an experience with and not just once, time and time again. First you show up a day early and just let yourself in, never happened before. It was pretty clear the place had not been Covid cleaned at that time. You spend the night without contacting me and inquiring why it has not been cleaned or bother to check your booking dates. When my cleaning lady shows up the next morning all of your person items are spread around the house and you are not there. When I contact you, you act confused about the dates. I make it abundantly clear to you are a day early and your check time is 4pm. You ask to finish your breakfast with your brother down the block. We agree that you will make it back to the property within less than an hour and remove your personal items so it can be cleaned. I really respect and honor my dear cleaning lady and having your items spread out prevent her from doing her work. I ask her to clean the outside for an hour. More than two hours later you are still not back. You broke your word and are just plain disrespectful to people who are trying to do their job during Covid times. Not to mention it goes completely against how I run my business. I pride myself on treating others the way I want to be treated and that very much includes my cleaning lady. To put the cherry on the cake you now write that there are weeds in a backyard of the neighbor as if it was part of the rental property. It was clearly not part of the place you were renting. The images on VRBO show what you rent. As you can see on the pictures there is a patio area with a table and chairs and umbrella surround by 5 extra large flowerpots with $1,500 worth of freshly planted flowers to enjoy as well as a large back yard with a hammock and benches. And all you can write about are the weeds of the neighbors? There was a very large pile of fire wood clearly marking the property line. I do not think you would climb over the wood pile to go sit on the weed patch of the neighbors? This has been the most negative experience of my who career as a hostess. I would not rent to you again.

Hi Laura, Thank you for the nice review. So sorry we were not aware that you needed to use the washer and dryer. They are located in the garage. Safe travels back home.

Hello Caroline, I am truly confused by what you write. To be honest all of our interactions have been extremely confusing. I have had this rental for more that 12 years and many many people have stayed here. Through VRBO, airBnb and direct bookings. You are the first guest I have ever had this negative of an experience with and not just once, time and time again. First you show up a day early and just let yourself in, never happened before. It was pretty clear the place had not been Covid cleaned at that time. You spend the night without contacting me and inquiring why it has not been cleaned or bother to check your booking dates. When my cleaning lady shows up the next morning all of your person items are spread around the house and you are not there. When I contact you, you act confused about the dates. I make it abundantly clear to you are a day early and your check time is 4pm. You ask to finish your breakfast with your brother down the block. We agree that you will make it back to the property within less than an hour and remove your personal items so it can be cleaned. I really respect and honor my dear cleaning lady and having your items spread out prevent her from doing her work. I ask her to clean the outside for an hour. More than two hours later you are still not back. You broke your word and are just plain disrespectful to people who are trying to do their job during Covid times. Not to mention it goes completely against how I run my business. I pride myself on treating others the way I want to be treated and that very much includes my cleaning lady. To put the cherry on the cake you now write that there are weeds in a backyard of the neighbor as if it was part of the rental property. It was clearly not part of the place you were renting. The images on VRBO show what you rent. As you can see on the pictures there is a patio area with a table and chairs and umbrella surround by 5 extra large flowerpots with $1,500 worth of freshly planted flowers to enjoy as well as a large back yard with a hammock and benches. And all you can write about are the weeds of the neighbors? There was a very large pile of fire wood clearly marking the property line. I do not think you would climb over the wood pile to go sit on the weed patch of the neighbors? This has been the most negative experience of my who career as a hostess. I would not rent to you again.