エレベーター、3階オーシャンビュー、2ベッド2バス、プライベートビーチへのアクセス

Thanks for your review. Sounds like you enjoyed the unit and it was clean for your stay. I'm not sure how to address the idea that it wasn't fancy ;-). Did you not use the starry night lighting in the recessed kitchen ceiling? It's pretty fancy ;-). All kidding aside, thanks for the stay and glad you liked our bed; which we replace consistently often with the same model.

Thanks Jenny. Just to clarify, all guests do get a roll of paper towels and toilet paper for each bathroom, one pod for the washer and one pod for the dishwasher. As mentioned, the paper towels are one thing that most guests may need more of, but we also supply washable kitchen towels as well to minimize the need for additional paper towels.

Jamie, thanks for your review. You didn't let me know of any issues through VRBO. We removed the water saving restrictor in the master bathroom - there is no issue in the hall bathroom, it just has a water saving shower head. 2nd bedroom beds will be replaced before summer as I replace all mattresses every other year. The elevator is nothing I can control, sorry you were inconvenienced with that item that was outside my control.

Thanks so much for your comments and recommendation. In looking into this we realized the wrong unit number was put into the communications with my onsite managers and the name used was not the same as the one on the reservation through VRBO, thus we they weren’t able to address The issues. I’m glad we got your issues resolved and you enjoyed your stay. Thanks!

The majority of our reviews for our condo are 5 stars, so please read all reviews. This is not the normal experience of our guests. Clarification Needed: 1. When you rent our condo through VRBO, your rental agreement is through VRBO, there is not an additional rental agreement. I use a property management company to give access codes to the condo and they do give the codes about 48 hours before your stay as a safety measure for our property. Access instructions are included in the documents sent via the property managers; you do have to open it and read it to get the information needed. 2. There are 2 pools, the one in the center of the property is absolutely heated to about 88 degrees. This was also included in the documentation this guest did not read. 3. If you look through all the photos in the listing you will see that the view is not mis-represented at all and are current photos. Again, this guest did not read the full description or view all photos. 4. The king mattress is less than a year old and is fairly firm; There is a memory foam topper that can optionally be put on the bed if it is too firm for guests. It is not a cheap topper from Walmart and can be taken off if it's not to the preference of the guest. 5. We invest about 5-10K per year in upgrades. We have done a lot of the big things including kitchen appliances, new full front loading washer/dryer, new king mattress, kitchen table and chairs all within the past 18 months. We are doing doors and windows this winter. We will make sure housekeeping does a deep clean to address any cleaning issues.