The place was amazing! It was very clean and large enough for our entire family. Plenty to do as well, with the pool, game room, and resort. It was close enough to local attractions/theme parks but still private and quiet. Building management was very responsive and helpful the entire stay. They went above and beyond to make sure we were comfortable.
Nathan H.
2025 年 6 月に 9 泊滞在
8/10 (良い)
It’s Our F.
2025 年 4 月 5 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We would stay again
We enjoyed our stay but there were a few things that was displeasing. There was only 2 towels each bathroom provided and not wash clothes or like towels to use for the pool area. The games are great to have at the house for the kids but they were all in rough shape. Which made it hard to enjoy.We had 9 people in the home and there was more than enough room and we never felt crowded! Having the club house close was great and we really enjoyed the area!
It’s Our F.
2025 年 3 月に 4 泊滞在
6/10 (普通)
Helen L.
2023 年 6 月 5 日
良かった点 : 清潔度、チェックイン、掲載情報の正確さ
気になった点 : コミュニケーション
May 23
Thank you for allowing us to use your villa, the Property is lovely with a beautiful clean pool. I feel the management agency did not pay enough attention to detail in reporting issues to owner. Fridge leaks, tumble dryer flue blocked stopped drier working. TV and ceiling fan remotes either missing or no batteries, not all the tvs seemed to work, we attempted to contact managing agency but were diverted to voice mail which had full mail box. Parties in both neighbouring properties went on till 5 in the morning, security did nothing to stop this contrary to resort rules. This is the 3rd time visiting this resort and I’m sure these small details can be quickly rectified. Over all we had a lovely time at this villa.
Helen L.
2023 年 5 月に 16 泊滞在
6/10 (普通)
Michael S.
2023 年 5 月 11 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Disappointed
We arrived at the property and the check in was easy. It was clean and had everything that was needed for a perfect stay for a family. Just a few days into the stay we had trouble with the air conditioning and the thermostat seemed to be controlled by someone other than us outside of the house remotely. We tried continuously for days to contact the Great American Property Management Company and was either given an excuse, did not respond back or blamed the owner for it and absolutely nothing was done even when we notified them of a medical condition with 1 of our family members. The temperature in the house ranged from 85-90 degrees for a good half of the week. No resolution or ac technician came out. We have pictures of the thermostat and records of all calls, messaging and emails to the property management company and VRBO throughout the week. We were told multiple times that the owner was notified and aware of the situation but that’s as far as it went. We checked and did everything on our end to try and resolve the issue which seemed to a simple fix but we were left in the dark. The answer is Yes, to the property management company who asked if the breaker was on 2 days after we returned home. I would seriously think twice to the owner for paying any type of fees to take care of your property to this company who couldn’t even come just check it for us. Before anyone responds I would be happy to send the proof of all these issues. They were sent to VRBO already.
Michael S.
2023 年 4 月に 7 泊滞在
8/10 (良い)
Kenya J.
2022 年 4 月 23 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Family Time
The home was very nice and well maintained. We had a couple hiccups but property management was responsive. I would definitely stay again.
Kenya J.
2022 年 4 月に 6 泊滞在
この口コミは 2017 年以前に投稿されたものであるため、内容を検証できません。
8/10 (良い)
Ron S.、Baltimore Canada
2017 年 4 月 24 日
The property was exactly as shown in the pictures
The house was very comfortable...we had 6 adults and 2 children 5 and 8 years old. There was lots of space for everyone and 2 bedrooms weren't used. The pool and games room were a big hit and were used every day . The kitchen lacked sharp knives, platter or trays and mid size bowls......but other wise was well equipped. It was very convenient to Disney and Universal and we also had a beach day at Clearwater. Solterra was a lovely area and would highly recommend.