We just had a fabulous stay at this beautiful house for my husband's 40th birthday. The space was perfect for two families with kids, the pool was lovely, the yard space was great for our two dogs to play, and all the amenities were on hand! When we had a few very minor questions at check in, Zach was super speedy to respond and took care of everything! The beds and linens were amazingly comfortable, too, which always makes a trip feel like a real vacation. (Some kind of shade in the top windows would help the sleep even more!)
Our only issue was with a neighbor who Zach had graciously warned us about, who it seems is overly particular about noise. In accordance with local laws, we never had outdoor music (though apparently the neighbor complained that we did), and the only "noise" was the usual fun of three kids playing in a pool during the afternoon. Yet Zach received (and passed along) multiple complaints from the neighbor. Once, one member of our party stepped outside to take a phone call in the evening, and the neighbor complained it was "after 10" (the start of the outdoor noise ordinance). It was 10:03. Zach handled each complaint politely and acknowledges this neighbor is exceptionally picky, but it did put a damper on the mood of the trip when I had to constantly worry my kids might have 'too much fun.'
Even so, we'd be quick to rent this property again, but families who hope to be a bit rowdier might want to book elsewhere.