READ FULL REVIEW...Loved this condo!!! Loved pheonix west ii.....very clean..We took a family vacation for 12 and had a blast!! It has pros and cons just like all places, but for us the pros out way the cons by far.....here are my pros: clean, roomy, family oriented, plenty to do ( including beach, indoor pool, outside pool, splash pad for the little ones, awsome lazy river, slide at pool, awsome staff! ) so much to do...you couldnt possibly be bored....they also have an indoor parking garage with 12 floors.... here are my cons: if you come during the summer time......expect delay....what do I mean you ask???? Well , if it is busy here......the elevators are slowwwwww but once you get on, they go like lightning it is the wait that is horrible.....they are under staffed at front desk it seems.....and not enough luggage carts to go around, beach is super crowded, pools are crowded.....My suggestion is, come during fall/ winter time and you wont have a problem...when we first got here it was so crowded that you might wait 5 or more min on elevator ....After getting our condo, I called front desk to get assistance with something and they couldnt answer phone b/c they were so busy....causing me to have to take elevator ....long wait...however about our 3rd day here, alot of people left... it was almost like we had the place to ourselves!!!! Other than that it was great!! So, to sum all this up...we had a great time, condo was clean, roomy ,and we had a good time, and might I mention the huge televisions in this condo!!! Fabulous!!!....if you like the beach decor, this is the condo for you!! Beautifully decorated!! Thank you for helping us make family memories!!! We definately will come back!!