I. Check-in: We were assigned to room 3123. Great. Sounds like it's on the third floor so we unloaded our car, with two carts full of luggage, groceries, etc. Went to the 3rd floor and couldn't find 3123. Got back in the elevator, went to the front desk and was told that the 3 in 3123 is for the Phoenix III, and the 12 is for the 12th floor. So, maybe something the check-in attendant could have explained before we searched the third floor.
II. Our condo had a disgusting smell of cat urine.
III. The kitchen sink was very dirty and the smell from the garbage disposal wreaked of old bad food.
V. The shower filled up with water and would not drain which made it hard for our party of three to shower and get ready to go anywhere.
VI. Again, the condo had a disgusting smell of cat urine. It was so gross.