Upon arrival for our 3days/2 nights, my wife and I thought this would be one of the three best VRBO properties we had ever stayed at. Unfortunately, it was not ready to receive guests, and we chalk it up as our first disappointing VRBO experience.First of all, the location is incredible. The site is perched 20 feet above an inlet with no direct view of another house. From the nicely arranged exterior patios we saw sea lions, eagles, deer, kingfishers, and other wildlife daily. The moon reflecting off of the water was magical. Next, the house is amazing. As you can see from the pictures, outside it looks like a storybook cottage. Inside the fit and finish are high and it is well-equipped appliance-wise for such a compact footprint. 5 stars so far...The hot tub was not working upon arrival. With the manual, we were able to find the problem and turn it on, but it was unusable due to water quality. When we woke on our second day there was no running water. The host sent someone out to the site a few hours later, who determined that the water tank for the property was empty. It could not be filled during our visit. We were offered two gallons of bottled water and a refund on the second night of our stay, which we accepted, but we hadn't come ready to camp. There isn't space here for the other minor annoyances, so let me just say that maintenance would make this an incredible property...and if all else fails, you can use the hot tub water to flush the toilet.