Aloha Surf Waikiki - Free parking

Aloha Fulton ohana, Mahalo for sharing your experience! We’re so glad to hear you enjoyed the convenient location in the heart of Waikiki and found the room clean and well-equipped with everything you needed. Your recommendation means a lot to us, and we’d be happy to welcome you back for another great stay in the future. Mahalo nui loa, The Grand Welcome Ohana

Aloha Hubbel ohana, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the resort staff, lobby bar, and convenient complimentary parking. We’re very sorry to learn that the unit did not meet your expectations. We regret the inconvenience caused by the missing furnishings, limited dishware, and non-functioning ice maker. This feedback is important to us and will be reviewed to address inventory and maintenance concerns. We would like to clarify that third-party amenities, such as the massage salon, are independently operated by the resort and not managed by the host. That said, we appreciate your comments as they help set clearer expectations for future guests. While we’re disappointed that your experience fell short, we appreciate you sharing your perspective, as it helps us identify areas for improvement. Mahalo nui loa, Grand Welcome ohana