3 Br 3 Ba広々としたタウンホーム-新しく改装された理想的なマウンテンリトリート！

Glad you enjoyed our home as much as we do Stacy!

Our pleasure having you and your family Mark. I'm glad you could break in the remodeled kitchen for a great holiday meal. We can't wait to get up there and use it ourselves!

Thanks Branko. It was a pleasure having you and your family. Glad you had a chance to full up the growler at the Mammoth Brewery.

Thanks so much Bob. Glad you took advantage of the growlers in the kitchen!

Sonya had a very nice stay and we even granted her late check out when she asked! The toilet internals were replaced upon our guest checking out as not to disturb them during their stay. The digital heater in one bedroom was mistakenly locked and we, of course, unlocked it remotely. We've never had a guest ever complain about the heat nor our lack of responsiveness to requests. The heat is electric so so when very cold out can take a awhile to warm up especially when all doors are left open. For this reason we even have extra space heaters for guests. We take our guests comfort very seriously.

Glad you enjoyed our home John. Thanks for bringing the sticky shower door to my attention. Had the handyman address it right away and slides like new again. While bed firmness is a very personal choice, I can assure you that all our mattresses are medium firm and fairly new. Believe it or not, I actually like the Master King mattress better than my very firm mattress at home. Regardless, there are no sags or squeaking springs on any of the mattresses and box springs. Hope to see you up again next summer! Sharon

Thomas, it was quite disheartening to read your review since we cherish and enjoy our home and go to extensive lengths to make sure our guests feel the same as evidenced in so many of our positive reviews and return guests year after year. For the benefit of all future guests, I will attempt to respond to your comments. We send all our guests a Kraus Haus Handbook which outlines all the amenities and reference guide on how to operate electronics in our home. Additionally, there are small placards placed around the house which give ideal suggestions for maximum comfort and enjoyment which many guests have thanked us for. The only house rule is to enjoy your stay! Our kitchen was just remodeled in November. We do not stock food, spices, or plastic wrap. Sometimes items are left in the cabinets by prior guests but that is not something we can or should control. We purchase a cord of firewood every Summer for our guests to enjoy but sometimes it just runs out at the end of the season and I was politely recommending stores that would still carry wood. Our head of housecleaning does an immaculate job making our home "hotel ready" for guests with fresh towels, linens, kitchen supplies, bath soaps/shampoo and even fire starter kits with matches which it seems you could not locate which is a shame. Heating at our home like most homes in Mammoth is electric. At the request of many guests, we installed fanned air heaters in the bedrooms downstairs so the rooms would heat up quickly on a cold winter's night. The other option is baseboard radiant heating which takes several hours to warm up a room. Since this is the first complaint we can recall about heater noise, we'll be sure to test them next time we are up. The bedroom on the 3rd floor was not designed with wall heating since heat rises from the other two levels in the house and guests typically open up a window to cool things off. However, the bedroom does have a space heater and tower fan to optimize comfort as needed. We even have humidifiers available to our guests to help with the dry climate. Again, we're sorry to read you did not feel welcome at our home. We take great pride in being helpful and responsive hosts.