When we checked in, there was no water. Upon further investigation I discovered that the pipe leading to the house had been broken into. i called Pristine properties and they called maintenance. When the guy showed up and saw the problem, he called a plumber. The plumber showed up an hour later and fixed the pipe, told me to wait 30 minutes for the glue to dry then go up to the road where the meter box was and turn the water valve on. It was an ordeal. We arrived at 4 pm and the water was back on at 8:30 pm.We never could get the TV in the front room to pick up any channels. The tv setup was totally confusing.
ron y.
2026 年 4 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Leah D.
2023 年 5 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great area
Spent most of our time on kayaks on the water behind the house catching lots of fish. Short walk to the beach. Hope to return soon.
Leah D.
2023 年 5 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for your review, Leah! We are thrilled to hear you had a great time kayaking and fishing behind the house. Looking forward to hosting you again soon.
宿泊者限定の口コミ
10/10 (非常に良い)
Leslie W.
2024 年 6 月 21 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Relaxing
We had a great trip and loved Summerbay. It is located very close to shops and still feels very private. The dock is a wonderful spot to watch the sunrise, fish, or kayak from. It is a short walk across the street to the beach. We would stay here again!!!!
Leslie W.
2024 年 6 月に 9 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 8 日)
Thank you, Leslie, for your wonderful review! We're glad you enjoyed your time at Summerbay and appreciated the convenient yet private location. The dock truly is a special spot, and it's great to hear you made the most of it. We look forward to welcoming you back in the future!
宿泊者限定の口コミ
10/10 (非常に良い)
JP
2023 年 7 月 7 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Amazing
Clean and cozy with a comfortable bed. Loved it!
JP
2023 年 6 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 2 月 25 日)
Thank you Justin for the excellent review. Also, thank you for staying with us, we hope to see you again! Life is better in Flip-Flops! Deanna Aaron, Pristine Properties, Owner Relations Manager
宿泊者限定の口コミ
4/10 (不満)
toney c.
2024 年 8 月 11 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Under renovation.
This property is under renovation. Not mentioned on the website listing.
toney c.
2024 年 8 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 8 月 30 日)
Thank you for your feedback, Toney. We strive to provide our guests with accurate and up-to-date information about our listings but this property is not under renovation. We will review our listing to ensure it reflects the current status of the property.
宿泊者限定の口コミ
4/10 (不満)
Patrick C.
2024 年 11 月 1 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
BE AWARE - Unattended damage and no response from management @ Pristine Properties Vacation Rentals
This was so very disappointing!
We stayed at this property back in May and had an incredible time with family. The main reason we chose this property is the dock that leads to the bay, since we love to kayak. This feature is also pointed out in the listing.
For our return visit two weeks ago with friends, we received a phone message from the management company - Pristine Properties Vacation Rentals - two hours before our arrival that the dock is blocked off due to damage to the steps at the dock. Again, the dock is the main reason we chose this property. We drove over 7 hours with friends who also brought all their gear, and the dock was blocked due to damage from a storm 3 weeks earlier.
It was so disappointing, and the management team and had plenty of time not only to attend to the repairs (the steps could have been easily repaired in an hour—mainly because they needed to be secured to the dock) but also should have contacted us many days before we drove all the way. I also called and used the text options multiple times and was promised three separate times that Suzanne on the management team would call me back and address our disappointment, but I never got such a call. We have been coming to the Cape since 1984 and have never had such a disappointing experience and bad communication from a management company.
Patrick C.
2024 年 10 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 11 月 19 日)
We appreciate Patrick's feedback and are truly sorry to hear about the issues he encountered during his recent stay. We understand how important the dock is for guests looking to enjoy kayaking and the frustration caused by the late notice regarding its condition. Unfortunately, unforeseen circumstances can affect property features. While we strive to keep our guests informed as soon as possible, we recognize we fell short in this instance. We apologize for the lack of communication from our team and will work to improve in that area. Thank you for sharing your experience, and we hope to have the opportunity to better serve you in the future.
宿泊者限定の口コミ
10/10 (非常に良い)
mary ann d.
2022 年 10 月 29 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful view
We enjoyed our stay. The soaps and dish washing detergent were a very cheap quality. I would recommend washing all the cooking utensils and pots before using. Some of the bowls were not clean. There is no dishwasher so bring paper goods and cups. It would be nice to have a coffee maker that uses pods. The porch could be much more enjoyable with a nice cup of coffee.
mary ann d.
2022 年 10 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Laura G.
2021 年 11 月 17 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
26th Anniversary
We didn't know what to expect, and were pleasantly surprised it was exactly as the ad described - and more! The sunrise/sunset's were absolutely amazing...and the horseback ride at sunset on the beach will NEVER be forgotten! Highly recommend the SummerBay!