8/10 (良い)
Julie T.、Durango, CO USA
2024年3月17日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
Lovely Ocean Views
Having stayed at many lovely rental properties around the world I can offer an informed review of ~7 out of 10 for this home. The home is directly on the beach with wonderful views of dolphins and ocean sunsets. The location is very convenient to shops and restaurants and the beach is perfect for walking. Unfortunately the doors that access the back deck and beach are not able to be locked from the exterior (we requested a key but were denied), so either a member of our party had to stay in the house or lock and leave via the front door and walk along PCH to find a beach access point. The temperature in the home vacillated between hot and cold, until we Google searched the HVAC thermostats and determined that a daily schedule had been set for the home that changed multiple temps and times during the day and night. We contacted the Stay Awhile office regarding several maintenance issues, and they sent a service tech out on Saturday to resolve the thermostat issues as well as toilet not working, shower leaking, etc. The service tech was very kind and attentive to resolving all the issues that he could. We had multiple challenges with Stay Awhile communications and lack of consistency in policy execution and agreements. I would suggest if you book a Stay Awhile property (we booked this home through VRBO) that you ensure you document and share with Stay Awhile all conversations, agreements and approvals.
Julie T.
2024 年 2 月に 3 泊滞在