The room itself was clean. Loved how the owners had everything labeled and had toys for young kids to play with. The pool was clean, but the area surrounding the pool had drinking cups and food wrappers scattered around. (Not blaming the cleaners, placing blame on guest who should picknup after themselves). The worst part of this trip was check in and that reason alone we will never return. It was a family vacation 3 rooms booked all under 1 name, 1 week prior to arriving i received a call stating it was not allowed mind you I booked 10months in advance and they accepted the payments including the final payment. So we got that figured out.. Day of arrival 4pm we go to check in, the people at the counter can't really help. They call blue swell and get all are reservation in order because you have to fill out this lengthy form and its issues on their end. So we pay the 81 per room for parking and wristbands and go up to the condos to realize they never gave us the door codes. Back down to the counter they can't help at all they suggested we call blue swell. We did they gave me the codes, and one code was only 4 digits with a so I said give me a number incase the codes don't work, they did. 2 of the 3 rooms didn't. This is now over an hrs of trying to check in. Went back down to the counter and they said there is nothing we can do I guess just keep trying to call blue swell back. I have to leave a mess for blue swell and wait for them to call back. 2.5hr later in got in!!!