My request to check in early was denied, due to " cleaning for guests leaving ", yet when I checked in it was 78 inside the rental. The pictures make it look nice and cozy yet it is not nearly what it is pictured to be! I immediately left and went to a family members house to visit. And upon my return the temperature finally cooled off several hours later. After realizing that the TV would not work I contacted Jackson, the property manager, to no avail. The TV issue was never fixed nor did I spend much time at the property! I ended up spending time at other family members rentals instead and eventually left several days early to come back to Virginia! The kitchen was completely inadequate with next to nothing to cook with, no knives to prepare food with, after being told they would be brought to me, they were not brought to me! I could get along, but it would be pointless. However, they did refund half of my rental cost. Renter beware, things aren't always how they look to be! And people do not always do what they say they are going to do!! Regan F.