Dog-friendly townhome steps to beach with pool access & two balconies

Thank you, Alesha, for sharing your experience with us. We genuinely appreciate your feedback, as it helps us improve and ensure every guest has a comfortable stay. We’re truly sorry to hear about the cleanliness issues you encountered, including the mold and dust. That’s not the standard we strive for, and we take full responsibility for it. Our team is committed to maintaining our homes to a high standard, and we will address these concerns with our cleaning staff immediately. We also regret that the condition of the bunk beds and the items left behind affected your experience. We want every guest to feel welcomed and safe, and it’s clear we fell short in this instance. We will investigate these issues to ensure they are resolved for future guests. Regarding the pool lighting, we understand how important it is to enjoy all amenities, and we will look into this as well. Your feedback is invaluable, and we hope you’ll consider giving us another chance in the future. We’re dedicated to making improvements and providing the quality experience that our guests deserve.