🌴Gulf+Pool Views | FAB Lagoon Pool | Sterling Shores 408🌴

Thank you for your feedback — I’m sorry your stay didn’t meet expectations. The elevator situation was a major inconvenience; we reported it to resort management right away and will continue to push for repairs. There should have been soap in the condo — that’s on our turnover checklist, and we’ve reminded housekeeping and updated procedures to prevent this happening again. I’m also sorry the unit didn’t appear as clean as expected; we’ll review this with our cleaning team and add an extra inspection step. Finally, we’ll replace and upgrade the cookware based on your note. Thanks for letting us know — your comments help us improve, and we hope to have the chance to welcome you back after these fixes.