Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I don't typically write reviews but I feel compelled to write this one. First I'll say that the home itself is big and nicely appointed, great for a big family or multiple couples. We did not have a problem with enough cooking items/ dishes, as mentioned in other reviews. The problems were more to do with management. The first issue was that the snow removal or lack thereof, was very poor, we got stuck on the berm with an X5. The snow had not been removed from the decks and the spare propane tank was covered in a block of ice. We needed the spare propane, as we ran out half way through cooking a nice piece of beef....we could not get the spare out of the ice block. There were no napkins to be found and only a small amount of paper towel left on the one roll. Be sure to bring your own toilet paper, soap, shampoo and dish sponge too. There was only small amounts of toilet paper left on the rolls that quickly ran out and the dish sponge was disgusting and old! The place wasn't as clean as you would expect given the hefty cleaning fee charged to your overall bill. Even with the large cleaning charge you are expected to remove the bedding, take out the garbage and run the dishwasher, all before your strict checkout time of 10 am. The floors had a lot of dust in the corners etc. A big misleading piece of information is the use of the HOA hot tub and pool, this is not the case, you do not get to use them. These amenities are at Old Greenwood, a short drive away, but you do not get to use them as a renter (only guests of the owners). It is written on the binder in the home that it is for guests only. We have a place at Old Greenwood (it was not available on this weekend) and confirmed this with the front desk. The bottom line is be aware of what is included. I'm giving it two stars because the house is great but I will be hard pressed to rent anything from Tahoe Getaways in the future.