Very private setting with an Incredible view! It is awesome perk to have access to the lake with your own private dock with kayaks and a canoe. Because of this, the rest of what we dealt with gets a pass. It was a lot of little things but they added up. First off, I had to re-text the owner to remind him to send me the code after having agreed to that process on the phone 15 minutes earlier. Not a great start. Overall, the house is showing it's age and you could tell there hasn't been much re-investment of money or effort to update it or maintain things along the way. The ice maker and fans in the living room don't work. Instead of repairing these things, there are notes posted to inform you these things no longer work. We also noticed the microwave wasn't working even though it was plugged in. Had to re-set the breakers in the fuse box to resolve the problem. Again, not a big deal - but it all adds up. The next morning, went downstairs to begin the "2-3 hour" process of heating up the water in the hot tub. The directions said to "push the JET button twice". First of all, there isn't a "jet" button. Instead there is a "pump" button. Second, come to find out from the owner, you only need to push this "jet/pump" button once - not twice like the instructions say. Regardless, the display on the jacuzzi initially displayed the current temp of the water (57) and then started blinking "FLO". Was instructed that this probably indicates that the filter might need changing and that there might be one in the storage room. The owner said "we're at the end of the season and I'm sure no one's ever done it". Really?! After an unsuccessful search for a replacement filter, we let the hot tub be for awhile in hopes that it would still allow the water to be heated. Several hours later, the water was still 57 degrees. After spending a lot of time on this - just gave up and shut off the hot tub and put the cover back on it. Owner refunded us $90 for our trouble with the hot tub. Nice gesture but we spent a lot of time on this and it would have probably been avoidable had there been a little effort the change the filter. Contrast this stay with our next VRBO rental up in Bryson City where the hot tub was already pre-heated and ready to go the second we walked in the door. Huge difference! Also, I have stayed at a lot of different VRBOs and this is the 1st time I've had to remove the garbage myself and take it to an offsite dump site 5 minutes away.