Fun Vacation for our family's reunion. We will stay here again. Great property less than 2 miles from Dollywood. We rental both 12E and 12F. The condos are setup the same with four rooms and 3 bathrooms each. The customer service was great, a table broke during the week and the handyman was there in the morning. We needed the trash picked up mid-week; just called the resort number and it was gone the next day. While the condos were not elegant they were clean, everything worked, and bedroom configuration worked for our reunion. Getting the two condos allowed us to spread out a little more, plus gave us two hot tubs, so the young people had their own.
The two condos, 12E and 12F are located downstairs in a walkout configuration. This is both great and a slight challenge. Great in that the hot tubs and porches are located on the backside of the building, which is the shadier side of the building, this cooler and much quieter. The slight challenge are the entrances to the condos, from the parking lot, are through the rooms with the 2 sets of bunk beds. There is a sidewalk around to the porches in the back, but there is no key to the door in the back. So if you have small kids sleeping in the bunkbeds and you have older folks staying out late, you just need to do a little prior playing to leave the porch door unlock so they will not come through the bunkroom after the kids go to bed.
Overall it was a great family reunion and 60th birthday party vacation. The close location to Dollywood, the amount of parking, the friendly customer service, the cleanliness; all make up for the keypad entrance being in the bunkbed room.