I will start by staying never had I rented a place where the property manager limited access to rooms because of the number of people in my party. Just to be clear, while the villa offers 4 bedrooms I only had access to 2 because there were only 2 of us. Actually as per my earlier correspondence with Donna, she would have further limited access to just one bedroom had we been in a couple. (Yes, she messaged and asked if my friend and I were a couple/married as that will determine the number of rooms she leaves open). I politely responded that we would prefer the unrestricted experience of the villa, a request which she ignored. (Needless to say, there was no offer of proration). On the day of our check-in my flight was canceled leaving me to rebook and throwing off the day’s itinerary. I reached out to Donna informing her of the situation and that my friend will probably be checking in without me and was greeted with silence. My friend also reached out and got no response. Luckily, I was able to quickly rebook with another airline and instead got in an hour later than my original arrival. Growing worried that it was nearing check-in (2 hours away) and Donna appeared to have gone AWOL, leaving no instructions, I called Donna. On first impression, she appeared to be confused that I inquiring about check-in and grew reluctant to provide details as it was 2 hours away. I had to reassure her that I will not be getting there before 4pm especially as I was still in St. Thomas awaiting my flight to St. Croix. As she started to provide the details the phone disconnected and was unable to reach her again. We made it to villa, as a door was left unlocked and the villa did not disappoint, though I’d caveat by saying that I cannot attest to the state of the other 2 bedrooms. All in all, if your party is 4+ And you’re willing to be at the whim of the property manager, then I’d say go for it. Otherwise, you should spend your money somewhere that customer experience is valued!