Eight of our family, middle aged parents, three young adult offspring and their spouses, stayed at Villa Princessa and found it very accommodating. It could easily house 12. We originally booked for 10, but one son and wife had to cancel due to their expecting a child soon. It is a large rambling house that affords a good common area for us all to be together, but spacious bedrooms and bathrooms for each couple to have our own space. It is close enough to San Miguel for it to be a quick and cheap taxi commute, but far enough out to have a little privacy and open space.
The ocean front is very nice. Many of our party snorkeled or swam from it daily. The view, especially at sunset, is classic Caribbean.
Victor helped us. We didn't see him much because we were out and about daily. But, he checked in on us and was very courteous. The maid service was good too. And, a team cleaned the pool while we were there. One of them even gave me a ride into town as he was leaving.
We would definitely stay at Villa Princessa again if we choose another Cozumel vacation.
Regarding comments from the April, 2015, negative review. Either we perceived things very differently, or substantial upgrades happened between our close visits. 1. The curtains are in ok shape. They are not room darkening. But the house has exterior shutters that are completely room darkening. 2. The beds and pillows were fine, though firm. 3. The refrigerator was adequate for our needs. Mostly though, we only ate breakfast there. 4. Our ladies did get some bug bites outdoors. But, we checked for bed bugs and found none. 5. I don't know if we used the coffee maker. I don't drink coffee personally, though some of us do. 6. I didn't see a safe. Perhaps it was there. 7. We did not use the pool much, preferring the ocean. When we did use it, it was a nice feature, and very clean. 8. The furniture in the living room and kitchen was comfortable enough and in good shape. The dining table is huge.