The location of the unit is great. BUT the unit had mold from a previous stay and the company knew about the issue and still rented us the unit. Communication with PM and horrible. You get a new AI response every time. 1/10
Kyle H.
2025 年 4 月に 4 泊滞在
10/10 (非常に良い)
Eric R.
2025 年 4 月 23 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
NASA pools and beach
The amenities were excellent. E we were close to everything and had a great relaxing vacation.
Eric R.
2025 年 4 月に 4 泊滞在
2/10 (非常に不満)
Miranda G.
2025 年 4 月 13 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Mold Issues
When we arrived there was a very very strong mold odor which my husband found evidence they were aware of this issue because they had dehumidifiers, DampRid boxes/bag, and air freshener to mask the smell but he also found the actual MOLD. We called that night requesting a new room or a refund so we could book a new location. There was no notification, even with daily calls, until after we had left that they would only be refunding 125. We would have gladly left the night we came and rented a new unit but unfortunately, because of no notification we stayed in the unit, and due to having to stay, my family returned sick. I would not recommend this unit until the mold issue is solved.
Miranda G.
2025 年 3 月に 5 泊滞在
10/10 (非常に良い)
Carolyn S.
2025 年 3 月 16 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Birthday Getaway
My family and I stayed here to celebrate my daughters birthdays. We wanted to be within 30 minutes of Galveston and this was a little under that. We didn't use the Beach club pool but it looked really nice and clean.
Carolyn S.
2025 年 3 月に 2 泊滞在
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10/10 (非常に良い)
Hayley P.
2024 年 10 月 8 日
3 night, 4 day stay, 6-8 person group
We booked this unit for a long weekend with friends. Absolutely perfect for what we were needing. We didn’t use the amenities although we may next time (will definitely book again). I had seen some reviews about the unit needed updates. We found no issues. We did move one cable box to the living room tv for more browsing options, super easy. Very clean unit! Tons of extra clean linens and towels. The beds were extremely comfortable. Pull out couch could maybe use an update but there was no serious complaints. We had guests sleeping on there too. I’d love to know what mattress toppers are used in the bedrooms because we all slept great. Kitchen had everything we needed. Patio is WONDERFUL. Such a big space and beautiful view. We loved that we could get onto the San Luis Pass beach within a few minute drive. That’s where we spent our time and it was so nice coming back to a large comfy space each evening. Overall, the whole group agreed we would book again! Big thanks to the hosts for such a perfect getaway not too far from home.
Hayley P.
2/10 (非常に不満)
Elizabeth G.
2024 年 6 月 25 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
DISAPOINTING
DIRTY - DIRTY - vents were filthy, floors sticky on bare feet, utensils food still stuck to them, no ice maker in fridge, dryer did not work for longer than 5 mins, no batteries in remote. Very outdated and old grimy looking furniture. I have photos that have been sent to property manager waiting on reply
Elizabeth G.
2024 年 6 月に 4 泊滞在
10/10 (非常に良い)
Amanda W.
2024 年 4 月 21 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Excellent stay!
Loved how clean the Condo was. The beds were soooo comfy. Absolutely great stay!
Amanda W.
2024 年 4 月に 3 泊滞在
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6/10 (普通)
Latoya S.
2024 年 4 月 5 日
Spring Break
The home we had was nice for a family of 6 and there was a pool in walking distance. The kids enjoyed themselves. Minor issues but I'm sure the property will fix it by our next visit.
Latoya S.
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
2/10 (非常に不満)
Melissa M.
2024 年 3 月 24 日
It’s fine, I guess
The location is beautiful, far out from the crowd. With that said, I wouldn’t book this condo again. Friends were staying here also, their condo was fantastic and well appointed. All the same issues as previous reviews, broken everything really. Needs a huge cleaning and updating.
Melissa M.
2024 年 3 月に 4 泊滞在
6/10 (普通)
Jason S.
2023 年 8 月 14 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : 清潔度、チェックイン、コミュニケーション
Refresh Anyone?
Had trouble getting in and then the floors appeared to be clean until we checked the bottoms of our feet...unit is obviously battling high humidity and could use a refresh
Jason S.
2023 年 7 月に 4 泊滞在
4/10 (不満)
Rebecca R.
2023 年 7 月 19 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Nice area, bad condo
Where do I start.. we couldn’t get in the condo. The email had a code with letters for a number pad without letters. We stood outside for 45 minutes in 102 degree heat. We stayed on hold trying to reach someone. The elevator didn’t work when we got there. The floors were filthy. Our feet were black. I had to complain and someone came to clean the main area. No hand towels or wash cloths. And one towel for each person. Pots and pans sucked. And hardly there- bring your own. Nothing to wash dishes with. Microwave was leaking water. Pool area was nice and security was tight. Make sure you buy armbands. The west end of Galveston lost water on our stay which wasn’t nice at all. The chairs were broken and worn out on the balconies. The AC was fantastic. Stayed nice and cold. The beds were comfortable.
The pool is heated so that kinda sucked being that it was so hot.
Rebecca R.
2023 年 7 月に 3 泊滞在
6/10 (普通)
Sandra D.
2023 年 7 月 6 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度
Not cleaned
The place was not clean dirty floors counters dinner table needed sweeping and mopping bathroom floors dirty all bed mattress terrible stains. Had to call housekeeping to come over and help with cleaning.
Sandra D.
2023 年 6 月に 3 泊滞在
4/10 (不満)
Shannon H.
2023 年 4 月 2 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : 清潔度
Not Worth It
Property was not clean. Both fridge and dryer were not operating properly. There is a reason this property is listed so cheaply.
Shannon H.
2023 年 3 月に 2 泊滞在
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4/10 (不満)
Lori R.
2023 年 1 月 19 日
This condo needs some TLC
This is the 6th year we have stayed at Pointe West but the first time in this unit. This condo needs some serious TLC. We had issues checking in as the first code that was given to us didn't work. I had to call to the management company to get the code for the lock box, After reading reviews about the dirty floors, I bought my own swifter wet wipes. It didn't make a difference. The bottom of our feet were black the entire time of our stay. Also upon arrival, the floors weren't swept and the blinds were very dusty. Not sure what the cleaning crew is responsible for but it is very minimal. We found broken potato chips and cheerios on the floor. Also, the air vents in the condo are rusty out by the salt air and need to be changed out. The kitchen supplies in the condo are very limited. I believe that we counted 4 dinner forks and no spices whatsoever.
Positive things- the frig ice maker worked very well and the condo has a gorgeous view of the bay with fantastic sunsets. Hopefully, management will give this until that TLC that it needs.
Lori R.
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4/10 (不満)
Nadia A.
2022 年 12 月 28 日
Blinds were torn. Big rat whole in the kitchen the property was not cleaned. They should really u...
It was a great location. We had a great view. The cleaning fee should really be used to clean the place. Other than that I enjoyed My quick getaway
Nadia A.
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6/10 (普通)
SHARON S.
2022 年 12 月 27 日
It was fine, but not great!
We have stayed in different condos at Point West at least 5 times, and we always enjoy being there. This condo was the exact same layout as others we’ve been in, but not as well maintained. It was clean enough, but not really clean. A few simple fixes like changing out rusty air vents, and touching up paint would go a really long way. It’s a nice place, but whoever the owners have hired to clean and maintain it are letting things slide. It also needs some basic kitchen supplies and a broom and dustpan. Overall the condo was fine, but knowing there are others in the same complex that are in better shape we probably wouldn’t come back to this one.
SHARON S.
2022 年 7 月に 4 泊滞在
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10/10 (非常に良い)
Christina S.
2022 年 9 月 22 日
Sunshine and Sweet Memories
We came in to celebrate my grandson‘s third birthday and this was the perfect place to do exactly that! We were able to enjoy the pool amenities which were both adult and kid friendly. After a long day in the sun hour beach house was just steps away. We were able to cook, clean up, and entertain all in the same place. Very convenient and user-friendly. I would highly recommend this to anyone wanting to spend time relaxing and enjoying the beautiful city of Galveston with a bit of distance away from others.
Christina S.
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
8/10 (良い)
William R.
2022 年 8 月 15 日
Good location
Close to smaller pool with Lazy river.
William R.
6/10 (普通)
Peggy R.
2022 年 8 月 8 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン
Pointe West in August
We had a hard time checking in because we were not given the right code to get into the Condo and we had a hard time getting hold of the owner and management. The location was great. We loved being so close to the lazy river pool. The kitchen was poorly stocked we barely had enough silverware. The garbage disposal quite working we sent a message to the owner and called management twice with no reply. Overall we had a great time with just a few problems.
Peggy R.
2022 年 8 月に 4 泊滞在
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8/10 (良い)
Debi D.
2022 年 7 月 23 日
Great time!!
We had a blast! The only downside was the elevator stopped working. The place was clean and super nice. The balcony was lovely. The pools were great to end the day.
Debi D.
2022 年 7 月に 2 泊滞在
8/10 (良い)
Stephen L.
2022 年 7 月 15 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
July 11th 4 days stay
No blinds on balcony doors. A refrigerator shelf was broken. The floors need scrubbing because our feet became black from walking on them. Electronic door look didn’t work. Overall, would stay there again because of the location,but the above mentioned problems should be addressed
Stephen L.
2022 年 7 月に 4 泊滞在
4/10 (不満)
Debbie B.
2022 年 7 月 5 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、掲載情報の正確さ
Property needs help
We loved the location of the property. However, the condo needs help. It was not clean, most of the dishes are broken and there were very little flatware. When we arrived we were given the wrong code to enter so we had to contact Vacasa to give us an alternate code. When a realtor showed up to show the property, we understood why the property has been so poorly maintained. I would stay in this area, but in a different condo.
Debbie B.
2022 年 7 月に 4 泊滞在
2/10 (非常に不満)
Michael K.、Grand Prairie, Texas
2022 年 7 月 4 日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Disappointed with our stay
It took us over 20 minutes to gain access to the unit when we arrived at 4:00 PM. The door code wasn’t working. Inside the unit has an unpleasant odor. The flush handle in the hallway bathroom was broken. All the A/C vents were dirty, rusty and unsightly. The Patio door blinds were broken and offered no privacy. We found a baby lizard on the floor of the master bedroom. The furniture in both the living room and patio look old and need to be replaced. There were no dustpan in the unit to pick up trash. Both the twin beds need to be replace with new ones. Overall we were all disappointed with the condo unit and believe it wasn’t worth the money that we paid to stay there. We will not recommend this unit to anyone as it now stands. The owner needs to invest money to clean up and renovate this unit!
Michael K.
2022 年 6 月に 5 泊滞在
6/10 (普通)
Tammy
2022 年 7 月 2 日
良かった点 : コミュニケーション
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Mattress in master hard and large stains. All beds hard. Trash can filty. Facility closed water areas said for maint but no maint was performed. Elevator broken.
View was excellent as well as location.
Tammy
2022 年 6 月に 5 泊滞在
4/10 (不満)
Deanie C.
2022 年 6 月 8 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : 清潔度、チェックイン
Dirty condo with dingy furniture
We received a text saying we could check in an hour early. When we got up to the condo the door wouldn’t open so I called and we had to use the locked key. The key code never worked so we had to call back again for another code. This condo was not clean. It looked as if the floor had been vacuumed and bathrooms cleaned, but the floors had not been mopped. After walking barefoot a couple of hours are feet were completely black. The air filter was covered in dust and a lot of the dishes were clearly not cleaned. The furniture was very dingy and my daughter pulled a dirty sock out of one of the chairs, along with old cheerios. The patio furniture was old and falling apart. We struggled to get the dishwasher working. The kitchen only has a few glasses, tall ones, not small or anything for mixed drinks. For the price we paid and the location of this condo I am very disappointed! We’ve stayed at pointe west before and this was a big time down grade. I contacted about a cleaning fee refund but have not heard back. We won’t stay here again.