Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We really enjoyed our stay at Diamond in the Rough! From the booking process until the end of our stay, we were informed on what to expect, check in / out process and given area information which was extremely helpful. The cabin was in a great location and had plenty of space for our group. The Kitchen was well stocked with cookware and enough dishes making it easy to cook our meals. Kids loved the pool table and movie room. We would returned to this cabin in the future!
Jacqueline A.
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10/10 (非常に良い)
Brandy W.
2024 年 12 月 17 日
Christmas in Gatlinburg
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our family of 11 stayed in the "Diamond in the Rough" cabin for the weekend to celebrate Christmas together. It was a wonderful experience! The cabin is beautiful and has amazing amenities! We enjoyed the hot tub, theater room, game room, and king size beds! The arcade wasn't working, but the resort called to check on us and when I mentioned it, a serviceman came and fixed it within the hour! We would definitely recommend this cabin to anyone with a large group.
Brandy W.
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10/10 (非常に良い)
Jennifer K.
2024 年 7 月 29 日
Wonderful Family Vacation at Diamond in the Rough
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We chose this cabin due to its location and that the rental is pet friendly. The cabin ended up being in a wonderful location with easy access and lots of parking. The cabin itself was spacious and comfortable. We would stay in this community again in the future. Elk Springs folks were great and the communication was great!!
Jennifer K.
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10/10 (非常に良い)
Nicole L.
2024 年 6 月 25 日
Nice Cabin
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was great. Plenty of room for the family. The cabin was clean. Enjoyed the theater-that was a plus. A member of the service team check in to make sure things were going smoothly. Great location-10 minutes from downtown. Limited parking-which they did mention. Overall, five stars ⭐️. I definitely will be booking again.
Nicole L.
2024 年 6 月に 2 泊滞在
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8/10 (良い)
Edward S.
2024 年 6 月 21 日
Mountain Getaway
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very nice. Spacious million-dollar + property. Game room was a major hit with the whole family. Fully stocked kitchen. A couple of minor issues (including ants in one bathroom) but maintenance came out same day & fixed. Floors were a bit dirty but everything else was great. Away from the traffic but convenient to both Gatlinburg & PF.
Edward S.
2024 年 6 月に 5 泊滞在
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10/10 (非常に良い)
Gary P.
2024 年 6 月 4 日
Family time
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great time
Gary P.
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10/10 (非常に良い)
Nicholas R.
2024 年 5 月 22 日
Diamond in the Rough Review
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was great at the cabin, the only issue was some of the electronics seemed outdated and somewhat hard to use. The projector room had wall instructions that said use HDMI 1 but we found out it was 2. Also there was only a stand alone BD player in the theater room with no apps on it like Netflix. Also. The projector was misaligned on the Screen as well. But this was a small issue for the overall trip. We will be back for sure.
Nicholas R.
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6/10 (普通)
Jennifer F.
2024 年 4 月 9 日
Good Stay
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We Loved the layout of the entire cabin. It was very spacious. We would have liked some extra blankets. Also, the floor in the kitchen was soft in places. The game room was very cool, but the hockey table did not work correctly and the pucks were broken. Also the projector did not work for half of our stay.
Jennifer F.
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4/10 (不満)
Lisa H.
2024 年 4 月 2 日
For the money not the greatest. The view was beautiful.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
It was okay. The beds were horrible. My husband is still trying to recover. You could feel the bed springs on several beds. The overall place was very dusty and we have several with allergies. The top floor bathroom was nasty with hair in the shower. Internet was horrible and remotes didn't have batteries. The furniture needs updating for sure.
Lisa H.
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2/10 (非常に不満)
Miya H.
2024 年 3 月 6 日
Disgusting
Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This was by far the worst cabin that I have ever stay in the last 15 years that I have been coming to the Smokey Mountains. It was disgusting, not clean at all and infested with roaches. I will just leave it as this place needs to be closed deep cleaned and deep exterminated.
Miya H.
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10/10 (非常に良い)
Barbara T.
2024 年 3 月 3 日
my tennessee family vacation
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
beautiful cabin. great location. perfect size for my family. loved sitting on the porch looking at the view while rocking hot tub was great. would love to try and rent it again this summer
Barbara T.
2024 年 2 月に 7 泊滞在
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10/10 (非常に良い)
Maria C.
2024 年 2 月 25 日
Relaxing Family vacation
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was everything we hoped for perfect location easy to get to Gatlinburg. We loved all the amenities and space. Beautiful mountain views. The customer service provided by Elk Springs resort was impeccable. They experience definitely created a return customer.
Maria C.
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10/10 (非常に良い)
sharon s.、Greenville SC
2024 年 2 月 7 日
Diamond in the rough
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This cabin was gorgeous! We stayed here for girls trip. Theater room felt like we was actually at the Movie Theater. Staff with Elk Springs called to make sure check in was good and let us know to call if we needed anything. We rent cabins a few times a year this has been the only place that has ever reached out to check on their guest. I thought that was a huge plus!
sharon s.
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10/10 (非常に良い)
Will G.
2024 年 1 月 21 日
Thanks Elk Springs team!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our reservation ended up getting moved to this cabin after a winter storm changed our original plans. Elk Springs Resort was very helpful rebooking due to the unforeseen circumstances.
Will G.
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2/10 (非常に不満)
Tina P.
2023 年 12 月 13 日
Diamond in the rough
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I have stayed at elk numerous times in all different cabins, this cabin by far was the worst. We decided to go with a pet friendly cabin this time the carpets had stains. Not very clean, then we had the experience of squirrels in the house, I got a 5 bedroom so we all had a room and we wound up losing 2 nights of sleep and slept on couches. I called to let them know about the rodents inside our rooms and they did nothing. I called 2 days in a row, no maintenance and no call back the second day. Don't think I'll be going back after all these years.
Tina P.
8/10 (良い)
Kim P.
2023 年 11 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
Diamond In the Rough
The cabin was very clean. We did have a few issues with roaches. Parking was a bit tight as well. The TV’s in the cabin were terrible. The cable system did not work well at all. The first 3 days we had the cabin, we couldn’t use the theater room. Maintenance did come and fix it fairly quickly. The kids did love the game room. The heat in the cabin was uneven. The downstairs was cold and when we turned up the heat to warm the downstairs, the upstairs was roasting. The front desk was very responsive and we appreciated that. I don’t think I will rent this cabin again.
Kim P.
2023 年 11 月に 6 泊滞在
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8/10 (良い)
A guest from Burlington, KY
2023 年 10 月 1 日
Diamond in the rough
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very nice,large cabin with great decks and plenty of room.we did kill a few roaches.The hot tub kept over heating and shutting off.
A guest from Burlington, KY
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10/10 (非常に良い)
Richard S.
2023 年 10 月 1 日
Diamond in the Rough
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Very nice cabin. Located in the perfect distance from all the crowds downtown.
Richard S.
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8/10 (良い)
Janille M.
2023 年 8 月 11 日
Perfect for 11
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Just a few things that would have been helpfulMore hooks in the bathroom, there was nowhere to hang wet bathroom towels or towels/swimsuits outside by the hot tub. You need rugs, one long one by the hot tub door, it’s slippery and dangerous. You need another large rug by the front door, in and outside.Grilling tools, we had to buy a spatula (which we left there for the next group)The area rug in the living room smells, replace it. Label all the switches in the main areas and update the instructions in the theater room, it doesn’t even have the right brands. And, just pick up the garbage every two days, especially for groups our size, and you should supply more tp, dishwasher tablets, sponge and garbage bags. Adjust those supplies based on group size and time of stay. Guests should not have to worry about that stuff.The lighting in the kitchen is terrible making it difficult to cook at night, even replacing the bulb with a brighter one would be helpful. The kitchen towel that was hanging in the sink smelled like mold and needs to be replaced.Other than that, it was great. Plenty of towels, it was clean and lots of extra blankets. I’d recommend this cabin. Thanks!
Janille M.
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10/10 (非常に良い)
Kayla L.
2023 年 6 月 2 日
Best Cabin
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was one of the best cabins we stayed in, it was more than enough space it was overall great. The location was wonderful just a few wavy roads lol. The movie room was our favorite. My only one problem which wasn’t really a problem was just make sure the cleaners remove hair from the towels after they clean them. We definitely will be using this cabin again when we return to Tennessee. 10/10 definitely recommend this place or any other cabins by Elk Springs
Kayla L.
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10/10 (非常に良い)
Mila S.
2023 年 5 月 26 日
A Diamond in the Rough
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great communication. Check in was a breeze. Cabin was as described and clean. Our family of 4 adults and 2 kids had plenty of room and enjoyed our stay.
Mila S.
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6/10 (普通)
kelly s.、WILLIAMSBURG
2023 年 4 月 22 日
Dud
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
There wasn’t good parking for this property. It was off to the side or out away from the cabin and the traffic could drive between my vehicle and the cabin just to get to another rental. On the second day we found dead roaches in the movie theater room. The arcade game didn’t work and if we played pool or air hockey the noise traveled downstairs where it kept anyone from going to bed early. The kitchen floor was soft and I could feel it move under my feet next to the kitchen sink. The bedroom lights didn’t work, so we used the lighting from the bathroom to see into the bedroom. Also, the coach pillows and living room rug smelled like dog pee. Not recommended.
kelly s.
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10/10 (非常に良い)
Jessica G.
2023 年 4 月 21 日
Nice visit
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We arrived early and were told we could check in early. So we tried getting in with combination they gave us. It would not work but we called and they quickly gave us a new number that worked. The house was roomy and had all of the necessities needed. Some things weren’t perfect but the few things that were wrong they sent someone out to fix right away. The view was better than expected!
Jessica G.
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8/10 (良い)
A guest from Oliver Springs, TN
2023 年 3 月 22 日
Family Celebration
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was as advertised. Very spacious, clean and in good condition. The plumbing was very noisy but worked we soon were all joking as the toilets sang to us. The setup instructions for the theater room were very helpful
A guest from Oliver Springs, TN
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10/10 (非常に良い)
William J.
2023 年 1 月 19 日
Love the cabin
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was awesome! I had enough space for myself and friends! It had a great location not far from the grocery store and downtown Gatlinburg.