アップグレードされたPrinceville Condo

Mahalo nui loa! We glad you enjoyed the home, and we hope you'll visit again!

Mahalo nui loa, Heidi! Let us know when you're ready to return and we'll dicsount your rent by 10% as a repeat guest.

Mahalo for your review, Elyssa! We're glad you enjoyed the home and its location. We hope youʻll visit again!

Mahalo for your wonderful review and for choosing the Plantation for such a special occasion! We are thrilled to hear that you enjoyed your stay and that our location was perfect for your daughter's wedding celebration. It's great to know that the North Shore remains your favorite, and we are honored to be your first choice for accommodations. We look forward to welcoming you back in a couple of years for your next visit to the island!

Mahalo, Mark. As indicated in our listing, as with most homes on Kauaʻi this one is not air conditioned. We rely on open windows and fans to circulate the breezes. When visiting the tropics in the summer, always verify whether the home is air conditioned if that's what you require.

Aloha Aaron, and mahalo nui loa for your review. We're glad you enjoyed staying at our home and that you appreciated the amenities of the condo and the resort complex. We're sorry you had difficulty with the dishwasher, but a phone call to us would have solved that. We hope you'll visit again, and if the beauty of our island weren't enough encouragement, we offer a 10% discount to repeat guests.

Aloha Joanne, and mahalo for taking the time to write a review. As you noted, you were aware before booking that the home had no air conditioning. As also noted, very few homes on Kauaʻi have air conditioning. Other homes in different locations and different sizes will be priced differently, and some are much higher priced. Our prices are consistent with competing properties. The home is a condominium, so there will be other occupants nearby. After our maintenance worker visited regarding the screen door, we informed you that the door was a specialty item, and that due to having to order parts from the mainland it could not be fixed during your stay. We have since replaced it. Contrary to your claim, the garage door does indeed function; you told us that you wanted a remote control to operate it, which we declined. You reported the toilet handle after hours and we sent someone to fix it the next day. You did not inform us that the shower had a drip, but we would have repaired that for you. We cannot supply any food items for sanitary reasons in our tropical climate, especially during the COVID-19 pandemic. We apologize that you found sand in the home when you arrived. The home had been inspected prior to your arrival and no sand was noted at the time.

Aloha Tracy, and mahalo for your review. We're glad you enjoyed the home with its scenic and convenient location. We hope you'll visit again!

Aloha Todd, and mahalo for your comments. We're sorry that you had some maintenance problems with the condo, but unfortunately we were not made aware of any of these issues until you wrote this review. Had we been notified, we could have addressed them while you were here. We post our contact information in the home, as well as on all our correspondence, so we are disappointed that you didn't allow us an opportunity to take care of these things during your stay. We hope you enjoyed staying on our beautiful island despite these issues.

Mahalo nui loa, Sonia! We hope you'll visit our beautiful island again.

Mahalo nui loa, Jen! We'd love to have you visit again too, and we offer a 10% discount to repeat guests to sweeten the deal. Aloha!

Aloha Eric, and mahalo for your comments. We're sorry that the air conditioner failed during your stay. The technician that we sent found that the coolant was leaking in the wall, which will have to be opened. We are currently not offering AC as an option until we have time to implement the repair.

Aloha Conor, and mahalo nui loa for your review! We're glad you enjoyed your stay and appreciated the condo's value, spaciousness, and amenities. We offer a 10% discount to repeat guests, and we hope you'll return! We'd love the opportunity to share our aloha again.

Aloha Tim, and mahalo for your review. We're glad you enjoyed staying at the condo and that you were impressed by its spaciousness and convenient location. Let us know when you're ready to return to our beautiful island again and we'll discount your rent by 10% as a repeat guest!

Aloha Judy, Thank you for your comments. We’re very glad that you enjoyed your stay and the amenities at the Plantation at Princeville. I’m personally gratified that the check-in procedure and automated reminders were helpful since that’s something I manage. I’m somewhat surprised that you needed the air conditioner during your stay since the weather has been cool, especially at night! It’s very rare to find air conditioning in homes on Kauai since the mild climate and trade winds generally keep the air comfortable. As a courtesy we provide a starter kit of cleaning supplies in all rental units, whether guests stay for three days or three months. As it’s a rental unit, we expect our guests to purchase what they need during their stay, since we can’t anticipate individual usage and product preferences. We will notify the unit’s owner about the low water pressure. There are water conservation rules, but there might be a maintenance issue that needs to be addressed. Please be aware that we offer a 10% discount to repeat guests. We’d love to have the opportunity to serve you again, so please contact us when you are ready to return to our beautiful island!