Arrived on Monday, check in was relatively easy. Once inside the rental, we noticed both sides were very dirty (the bottom of everyone's feet were black by the time we got settled in), the kitchen counters were gross, plates, silverware and cooking utensils were greasy, food stuck on,etc. Glasses and plates were chipped/cracked, the pool (despite being cleaned Saturday) was gross, backyard had tons of bottle caps all over. I get it, it's a rental but for the you'd expect it to be cleaned somewhat. He offered to have the inside recleaned but I had already cleaned it, I couldn't stand it. The oven in unit 1 barely worked, outlets were hanging out of the walls/uncovered (we had small children with us), my daughter stepped on a rusty metal object in the back yard and then to top it off, midway thru our vacation the city came and shut off the water for non payment (husband confirmed with the guy that the city is out there often). This was MY experience, do with it what you'd like but we left half way thru, I got so frustrated with all the crap wrong.