ホットタブ付きの居心地の良い静かな一年中キャビンレンタル！

I am so very sorry for the lack of response. I’m not seeing where the message was in VRBO, and further correspondence via text. So glad to hear you enjoyed your stay, despite!

This is unfortunately one of the more blindsiding reviews I’ve received to date and it’s a huge bummer to hear this when we had a completely different dialog with you privately. I will include our dialog for vrbo to hopefully post. Our initial interaction was a preemptive conversation on the phone, made by me explaining that our area just received 52” of snow over the period of two days- quite literally a historic blizzard that was all over the news. I explained it was entirely up to you if you’d like to still make the trip and if not, I would offer a full refund. The travel in was still difficult for anyone- across the entire UP. I called to be sure you had an AWD vehicle. When you said you had a van, but have lots of experience on the snow, I warned you appropriately for the circumstances even citing it would add time to your commute to and from the cabin. We have no control over the weather conditions. The hot tub, noted from the tech that went out there had an issue with a pump not allowing it to properly heat up due to a surge. This is a recent and fixed issue. There was no leak, the repair man explained he needed to drain the water below the filter level to repair the pump. We would have gladly provided a bath tub stop should that have been brought to my attention. We have the walk through video of our cabin prior to your stay sent via our cleaning staff, and there are no dirty dishes. You had a 3 night stay at $245 a night- asking for a $600. I issued $250.