I arrived after my meetings and found a dirty, stained, paint chipping off walls, damaged/stained furniture, old beds and human matter on the bathroom walls. The windows were filthy and this definitely did not look like the pictures I viewed to book the reservation. I spoke with the property manager who did arrange for me to move to another area. The second place was a little cleaner, but there were still very concerning issues. There was a missing dining room chair replaced with a worn out ottoman. The bar stools were broken and the front door side window shade was broken and there was no water pressure at the sinks. It was late and I had no place to go so I had to stay one night. The next morning I had meetings starting at 8:00am--and in between working I was trying to get things corrected with the facility at Treasure Island. Bottom line, I left and found new, wonderful arrangements elsewhere. I have not received the level of service, amount of refund, or business acumen that should have been applied in this case. Pictures can be deceiving and in this instance, definitely were. Do your own due diligence for the property review, as my experience did not correlate to the property pictures / experience I anticipated or received.