2/10 (非常に不満)
James R.
2025 年 8 月 3 日
良かった点 : 清潔度、チェックイン
気になった点 : コミュニケーション、ロケーション、掲載情報の正確さ
Upon our arrival at Royal Retreat 3 we discovered that we had no internet and no TV signal. I tried to resolve the issue by contacting the host. I was told by her answering service that it was Saturday and that Miss Carol would not be available until Monday. My communications with the host, that followed, clearly show my despair in trying to resolve the issue and her avoidance of responsibility.We finally did get internet service on Monday, although I am not certain of the source. We never received a TV signal and spent the entire five days of our vacation without that service. For that inconvenience, we received an insulting fifty-dollar refund to our account.The apartment was a poor accommodation indeed. The air fresheners were all empty. The ceiling was peeling with large hanging drapes of paint. The cheap vinyl flooring was peeling and separating sufficiently to create a trip hazard. As nearly as I could tell, the smoke detectors were inoperable. The poor beds and insufferable nighttime noise combined to create a number of restless nights. Yes, the experience was awful.
James R.
2025 年 7 月に 5 泊滞在
