Amenities not available, not apprised of situation until last minute. Very short staffed, noise from construction, computer station down, escalator and elevator down sporadically, guests crammed into small pool which quickly became overcrowded, hot tub substandard - not hot and green, no Kids' Club, paid $20 for Coke cup and not once was there soda of any kind in machine. NO compensation offered for lack of amenities which was the reason this property was chosen. Very poorly managed.