Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Sullivan Properties makes renting a unit at Sands of Kahana very easy...seemless in fact. No concerns whatsoever with the process. But, despite the fabulous location of this unit on the ocean front, our takeaway is that the unit is getting stale and dated (we've stayed in this unit before) much as are the timeshare units throughout Sands (including the ones we've stayed in before...and will continue to stay in because we love the property overall). The kitchen pantry smells of garlic, things are getting old looking and worn. And since the rental prices don't seem to be going down (thus we assume revenues are still good) isn't it possible to provide basic higher quality and more necessities in the unit at check-in (coffee, spices, olive oil, higher quality soaps, shampoos, conditioners, etc., etc.) like we are used to seeing in AirBNB's and VRBO's throughout the world? Hate to be a little negative because we love Sands of Kahana and we love the view from this particular unit. One other thing...and this has nothing to do with Sullivan Properties, the labor shortage in HI really shows in the staff at Sands of Kahana. The check-in and check-out staff, although polite, seemed very young, inexperienced, and minimally trained. Not the outgoing, friendly, professional, helpful staff we were used to at Sands of Kahana over the years. But we saw similar problems at restaurants throughout the island, etc. Thanks, we'll be back.
