Top Class - Commanding Bay Views

Thank you for taking the time to provide us with your feedback, regarding your recent stay at our Top Class Rye property. We are so pleased that you enjoyed the home and your visit. It was a pleasure having you stay with us and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway.

Thank you for taking the time to provide us with your feedback, regarding your recent stay at our Top Class Rye property. We are so pleased that you enjoyed the home and your visit. It was a pleasure having you stay with us and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway. If you have any suggestions of how you would like to see our communication changed, please let us know. We are always looking for ways to improve our services and the experience of our guests, so any additonal suggestions would be welcomed.

Hi Tahnee, thank you for taking the time to provide us with your feedback regarding your recent stay at Top Class. It was a pleasure having you stay with us and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway. - VVR Team

Thank you for taking the time to provide us with your feedback, regarding your recent stay at our Dunescape property. We are so pleased that you enjoyed the home and your visit. It was a pleasure having you stay with us and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway.

Thank you for taking the time to provide us with your feedback, regarding your recent stay at our Top Class Rye property. We are so pleased that you enjoyed the home and your visit. It was a pleasure having you stay with us and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway.

Thank you for taking the time to provide us with your feedback, regarding your recent stay at our Top Class Rye property. We are so pleased that you enjoyed the home and your visit. It was a pleasure having you stay with us and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway. If you already have dates in mind for your next visit to the Mornington Peninsula, please let us know and we would be happy to secure them for you. We do book this property year to year, so if you wish to secure something for next year, we highly recommend that you book it in now, to avoid future disappointment.

Thank you for taking the time to provide us with your feedback, regarding your recent stay at our Top Class Rye property. We are so pleased that you enjoyed the home and your visit. It was a pleasure having you stay with us and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway. If you already have dates in mind for your next visit to the Mornington Peninsula, please let us know and we would be happy to secure them for you. We do book this property year to year, so if you wish to secure something for next year, we highly recommend that you book it in now, to avoid future disappointment.

Thank you for taking the time to provide us with your feedback, regarding your recent stay at our Top Class Rye property. I am so pleased that you enjoyed the home and your visit. It was a pleasure having you stay with us and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway.

Thank you for taking the time to provide us with your feedback, regarding your recent stay at our Top Class Rye property. We are so pleased that you enjoyed the home and your visit. It was a pleasure having you stay with us and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway.

Thank you for taking the time to provide us with your feedback, regarding your recent stay at our Top Class Rye property. We are so pleased that you enjoyed the home and your visit. It was a pleasure having you stay with us and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway.

Thank you for taking the time to provide us with your feedback, regarding your recent stay at our Top Class Rye property. We are very sorry to hear that you felt unsatisfied with your visit. We made every effort to make your stay enjoyable and meet your expectations. We also tried out best to resolve your concerns as promptly and effectively as possible. Unfortunately the unforeseen internet and air-conditioning issues were really tricky ones. The internet issue required us to book an appointment with Telstra to attend and rectify a technical issue (this was not an issue with the modem) - to our surprise, Telstra were able to attend quite quickly and rectify the issue for you considering the time of year. Again, the issue with air-conditioning unit was also out of our control as, unfortunately, the compressor failed in this unit. This was actioned immediately, however as you can appreciate, given the time of year, it was extremely difficult to get replacement parts. In this instance, we decided to get the unit replaced and the earliest available time for installation was unfortunately not until the day of your departure. We hope that you found the fan we delivered to provide some relief for you in that bedroom, and that you were able to utilise the other functioning units in all other bedrooms and the main living zone, to filter some extra air into that room along side it. This property is managed by our housekeeping manager who frequently receives a 5 star rating for cleanliness. However, we do apologize for the outdoor cushions having an ant infestation this was certainly overlooked - unfortunately the Peninsula is notorious for ants and while we do arrange annual pest sprays of the home, outdoor areas can still often draw them in. We do supply some basic consumables for your stay, however this is just a starter pack, so for longer stays you do need to provide your own additional supplies. We take all feedback seriously and are always looking for ways to improve our properties and the experience of our guests , so thank you for your comments. All of your feedback has all been taken on board and every effort will be made to ensure that the cleanliness and standard of the property is maintained to our usual high standard for the future. Thank you again for your time and feedback, and apologies once again for the disappointment caused to you and your guests. We hope that despite this you were able to enjoy your time on the peninsula.

Thank you for taking the time to provide us with your feedback, regarding your recent stay at our Top Class Rye property. I am so pleased that you enjoyed the home and your visit. Apologies that the solar heating on the pool was not sufficient in the current weather. I have passed your suggestion for improvement onto the owners for consideration. I am pleased that despite this, you still enjoy your visit. It was a pleasure having you stay with us and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway.

Thank you for taking the time to provide us with your feedback, regarding your recent stay at our Top Class Rye property. I am so pleased that you enjoyed the home and your visit. It was a pleasure having you stay with us and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway.

Thank you for taking the time to provide us with your feedback, regarding your recent stay at our Top Class Rye property. I am so pleased that you enjoyed the home and your visit. It was a pleasure having you stay with us and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway.

Thank you for taking the time to provide us with your feedback. The experience of our guests is extremely important to us, so we take your comments seriously. In response to your feedback, we have arranged for the stairs and balustrade to be repaired prior to the next guests arrival. Thank you for bringing these things to our attention so that they can be addressed immediately. In future, please contact us on the after hours number should anything like this occur, so that we can have it rectified for you as quickly as possible. With regard to the cleaning of the home, we use a professional housekeeping and laundering service, and all properties, BBQs and linen are cleaned prior to guest arrival. I would like to assure you that all linen was certainly professionally clean - however perhaps the linen is due for an upgrade so we will look into this. We do only supply a starter pack of consumables for your stay, however your suggestion for more has been taken on board. Due to the number of guests the home accommodates we can appreciate that you may need a little more to get you started. For longer stays, you would need to supply some additional items from home though. Thank you again for your time and feedback.

Thank you for taking the time to provide us with your feedback, regarding your recent stay at our Top Class Rye property. I am so pleased that you enjoyed the home and your visit. It was a pleasure having you stay with us and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway.

Thank you for taking the time to provide us with your review of your recent stay at our Top Class Rye property. I am so pleased that you enjoyed the home and your visit so much! It was a pleasure having you stay with us and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway.