快適に設計されたLake Keoweeウォーターフロント、Minutes to Clemson-セネカで

We are so glad you had a good time! We hope you will come back soon!!

We were so very glad to host you and we look forward to your return!

Thank you so much for your review! I’m so glad you enjoyed your stay. Thanks for mentioning the towels. They have been on my short list to replace but just haven’t done it. I agree! Those towels need to GO! You successfully lit a fire under me and new towels will be on order by the end of the day!

The only victim in this situation is my poor house. The contract CLEARLY states a maximum of 10 guest. There were a total of NINETEEN guest, 4 of which were in wheelchairs. My home is not set up to handle a group this large with ADA needs. We had a checkout on November 22. My housekeeping is meticulus in documenting any issues that may need resolution or repair to keep the home in excellent shape. So yes, we are 100% sure this guest destroyed our walls, baseboard, and door frames, as well as taking a large chunk of wood out of our new outdoor furniture. Not to mention some sort of accident happened on one of the queen size beds and this guest cut off the casing of the mattress, put a mattress cover from another bed over it and thought no one would know! We were scrambling to have a mattress replaced before our next check in. I can 100% confirm there were NO sheets with blood on them. They are all less than 1 month old. The house is treated monthly for bugs and spiders. While we have had minor issues in the past regarding palmetto bugs the home is under a professional service now and this is a gross exaggeration if true at all. We instruct housekeeping to leave nonperishable condiments in the fridge. We feel it is wasteful that every week a new arrival buys a mustard, ketchup, etc. Then the cycle is repeated the following week. Reg;rding the "insurance fraud", This renter obviously doesn't understand how rental insurance works and completely misunderstood what the insurance company was saying. In 8 years of renting we have submitted 3 claims. This renter being the third. The past 2 claims were under $1000. The insurer was explaining the insurance claim maxed out the number submissions. i.e. The damage was so extensive it was more than was covered by the policy. So, the insurance paid the maximum coverage of $1500, which was half of the damage claimed. After revoking the refund of the $500 deposit I am responsible for the remaining $1000 in damages. As far as the house being "primed" Unfortunately the renovator used the incorrect caulk when we renovated the house. The sun has bleached the caulk. The house is hardboard. Hardboard isn't paintable. The words Discrimination, targeted and victimized are very serious words to use. It all comes down to one single fact: This renter chose to break the rules and put NINETEEN people including four+ who required ADA accommodations into a house without ADA provisions that sleeps TEN. This was completely irresponsible and we are so thankful that no one fell down a flight of steps or worse. As we take the house out of commission for 2 weeks in January to repair the damage we will incur additional revenue loses. All because this renter didn't think the rules applied to them. *I sincerely wish I was able to post the photos of the damage on this review*

Thank you for your review. We appreciate you contacting us upon arrival and letting us know about the kitchen. As per our discussion there was a mix up with the two ladies cleaning the house. Each thought the other had wiped out the fridge. We DO leave unexpired condiments in the fridge with the attitude of “waste not, want not”. I’m sorry you didn’t like the sheets. Sadly, if you had looked in the linen closet you would have found cotton, polyester, AND flannel sheets to choose from! We do not make up the beds because we want you to KNOW the sheets are clean! Our procedure is to put on the bed spread then place the folded CLEAN sheets at the foot of the bed. If you master the ability to fold a fitted sheet well please teach us! 😜 I also regret you didn’t look in the garage and see the additional dock chairs! I’m sorry the back yard didn’t meet with your approval. You should have seen it before we renovated! We couldn’t even see the lake from the house. We are renovating the yard in three phases. Hopefully you can come back this fall and see how fabulous it is! And I promise to have a welcome snack waiting for you!