We traveled all the way from Honolulu, HI to have our dream vacation on the Oregon Coast. What was a dream, quickly turned into a nightmare when Meredith Lodging put the safety and security of my family and friends in jeopardy and blantley lied to us.
They tried to make us stay at an unsafe property, where we could have been exposed to Carbon Monoxide poisoning if they slept there. It was deemed a Hazardous property, by the Natural Gas Company. Whom we had to call directly after smelling a gas leak from the fireplace, since Meredith Lodging did not return our calls or texts.
They then gave us a hard time about relocating, even though it was deemed hazardous and we needed to move. After much unneeded back and forth with them, they agreed to move us, but just for one night. We had the reservation for four more nights and with many young children in tow and all the packing and unpacking, told
them moving again was not feasible. They said that was the only option and finally at midnight, we moved to our new accommodations.
They called me the next morning and said the house was fixed and ready to return. We found it hard to believe a gas leak could be fixed that quickly and asked them for documentation of this, which they said they could provide. Half hour went by and we had not received anything. So I followed up and they then said it could take while to get the documentation, but they needed us to return to the house. It was apparent they were lying to us. Which was proven they were after the fact and VRBO had to temporarily remove the listing.
When we refused to stay in an unsafe property, we were then essentially left stranded on the Oregon Coast. As they offered no other options for accommodations for us and literally hung up on me, when I asked this question point blank. “Are you stranding us and not offering any other accommodations, even a hotel will work if all the houses are booked as you said.” Hung up on me, I can not make this up. It was hands down the absolute worst experience ever had with a vacation rental and their blatant disregard for health and safety was unbelievable.
If we had not called the gas company directly, since they never responded to us at all, even when I said “gas leak” and would have slept at that house and gotten Carbon monoxide positioning, just horrifying to even think of.
Do not ever book a rental with Meredith Lodging, your dream vacation could also turn into a nightmare.