Our family of four recently stayed in this apartment for a week. It was located in the same neighborhood as family we were visiting, so it was convenient. The apartment overall served us well while we were there, but we would rate this as one of our more average stays, not a 5 star experience.
Here are details about our stay:
Positives:
-We communicated primarily with Nathan, one of the owners. He was personable and responsive. We were glad to have him as our landlord. During time of check-out he asked us what could have been better about the place and was very receptive way to our feedback. We believe him when he says he addressed the issues we experienced below (but still wanted to articulate them for future travelers considering this property).
-Overall, the living space was clean.
-Nathan sent us a manual about the place which was very helpful.
-The A/C was great.
-The keyless entry was easy.
-Washer, dryer and dishwasher were very helpful.
-We liked the massage bed.
-We enjoyed use of the internet and Roku/Netflix
Not so great:
-There were some cockroaches present. While not all over the place, we found them in various parts of the apartment during our stay.
-The spaces that were not in direct view were dirty. Our kids lost cards under the beds and sofas and there was a layer of dust, as well as dead bugs when we went to retrieve them.
-While we were there, we quickly identified a hornets nest right near the entry door outside. We reported this immediately and Nathan was super prompt in responding and spraying. However, the treatment took a while to work so we were constantly ushering our children to and from the house, and spent almost two hours trying to swat one down when it accidentally came into the house. This was scary for our kids, made it unable for us to use the outside porch, and was frankly just not how we wanted to spend our time in Austin.
-We appreciated that the place had dishes and pans stocked. However, for a family of four, we were constantly needing to wash the dishes in order to have them ready for the next meal. It would have been nice to have a more fully stocked kitchen so we didn’t have to do that as often.
Nathan really was a nice guy, and we truly don’t mean to hamper his ability to rent his apartment with this review. However, as travelers, this was information we would have liked to have known before booking, so we posted. We truly wish them the best of luck moving forward.