4/10 (不満)
Jerry S.、MATTHEWS
2023年10月11日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : 清潔度、コミュニケーション
Disappointed
I was looking forward to staying so close to the beach. When we got there our house smelled like urine and wasn't pleasant, I didn't want to call immediately thinking maybe we could just air out the house. Airing out the house didn't work and the following day we got a glade plug in to mask the smell and a strong candle. I called the following day also and didn't hear back from the number that was given to us to call if there was a problem. I was disappointed that they never reached out. I told them when we checked out that I called the day after we arrived and they confirmed that they got the message from me, but never followed back up with us. I am still waiting to get my credit back that they said they would give back to us. Sorry, I can't recommend staying here.
Jerry S.
2023 年 9 月に 7 泊滞在