美しいコンドミニアムハコ

Thank you Marla for your review 😊 have a great 2023!

Hello James , I happy you enjoyed our house, our neighbors and friends in Costa Rica. I have read your reviewed and your concern about not flushing the toilet paper in the toilet. I wanted to explain to you there is absolutely nothing wrong in my house regarding the toilet that is a rule in the whole country, this applies everywhere you go in Costa Rica, restaurants, hotels bars you need to deposit the toilet papers in the trash can please see and watch video . There is nothing broke or an issue with the toilet it is because the septic tanks and they systems in the country. Please watch this video . https://youtu.be/5hDc4eHD8aY?si=xu77i8VFk5bfmdMU We will be happy to have you again .. Best always Miryana and Tim

Thank you guys for the good complements. We are super excited that you guys had a great time you guys were amazing thank you again and we hope to see you soon

Judy & Gary, First off all we can say is we are so super happy that you guys had an amazing time in our home. 2. We thank you so very much for the kind words about our home and you guys were the perfect guest. We hope that we will see you guys in Costa Rica very soon and Mi Casa Su Casa anytime. We hope that our future visitors share the same love for our home as your family has and and again we thank you for your visit. Thank You

Maritza thanks for the review unfortunately this information is inaccurate. You were mad since I refused to rented the house out of the VRBO so you could save some money in taxes, you expressed you desire of renting the house one more day but you didn’t want to pay the full amount. It’ll always do the right thing and tried to help you as our possibilities, you asked several times for an early check in which we sent emails, phone calls and text that we couldn’t do that, but we do offer you to stay late, also you showed you were upset since you requested an wanted extra day for half of price and we couldn’t do that either in peak time of the year. In summary the house was clean & ready for the guests, if your complain is because we couldn’t provide those accommodations in half price, an early checkin at no cost and material for your “carne asada” this is what should go in the review. Remember that you should comply with property rules by not having guests that were not included in the reservation, the security send us the pictures and we had to call you.

Muchas gracias Andrea, te esperamos nuevamente. Estamos para servirte

Merci de rester avec nous. Nous nous excusons si vous n'étiez pas satisfait des ustensiles de cuisine. Nous aimerions beaucoup plus de communication afin de pouvoir réparer tout ce qui n'était pas à votre satisfaction, car nous répondons rapidement à toutes vos demandes, comme des vélos, et à toute autre demande que vous avez demandée et merci beaucoup pour les commentaires positifs également. Thank you to stay with us. We apologize if you were not satisfy with the kitchen utensils. We would of love more comunication so we could fix anything that was not to your satisfaccion, as we response quickly to any of your request, like bicycles, and anything else you requested and thank you so much for the positive feedback as well.

Zachary thank you so much for the review we are so happy that you guys had an awesome time we are very grateful to have special guest like yourself in on home we are super happy that your kids had a great time and we hope that in the near future that you guys choose our home for another vacation thank you so very much Miryana

Thanks so much for your review. we hope to see you in a near future..