For the price we paid, it should be expected that the elevators would be working during ski season. Staying on the 5th floor and having to haul our belongings and ourselves in ski gear was very exhausting. God forbid someone who stayed with a disability, they would have had to cancel. Overall for the price, the place is very run down, missing door handles, old carpet, and etc. At least the bedding was comfortable. Has the potential for a better rating, just can't give it right now after having to do all the stairs at altitude and no operable elevator.