2/10 (非常に不満)
Becky R.
2025 年 4 月 3 日
Host ghosted us - would rate a negative if possible
The day before we were supposed to check in I sent a message to the host because we didn't receive the check in instructions. After not hearing from him, I followed up shortly before check in time. At check in time, when we STILL hadn't heard anything I tried to call him and then called VRBO who also tried to call him. Once they could not reach him, they said they would cover 2 days of accomodations until we found another option or heard from the host but since it was spring break time, there were no available houses on VRBO. We found a house that was not with Vrbo which we ended up going with although VRBO said all they would do is refund us in 15 days! what good does that do us for this vacation. Completely dissatisfied with VRBO and this host. We paid for the house in full based on the terms of the contract and when the host fails to keep our reservation we don't even get our money back promptly so we can use it to rebook something else. I would not recommend this host!
Becky R.
2025 年 3 月に 5 泊滞在