We truly were impressed when we walked in this amazing rental! It was our first time in the area and we were thrilled to be staying in such a spacious house. As our stay went on, however, we realized there were a few normal household items we had grown accustom to having in other rentals that this one seemed to be missing.
First of all, there were no additional trash bags, bit when I called, they were very kind and had some sent over. Next was the internet. It never worked and our phones got bad service in the area so the wifi being really poor was not something we took lightly. I looked for some kind of modem or router but I assume it was in a locked closet near the living room. Since my wife and I run businesses online, we spent way more time than we wanted to trying to wait for good service or roaming around the house trying to get better signal.
Also, the kitchen was missing a few items that we use in our normal cooking so we had to make due without them. Also, in general, the rental company is fairly tight with their toiletries and very strict with the trash and cleaning policy. It was clear on the listing that we were expected to take out the trash, but with the cost of this house, and with the amount of items not in our home available to us, having to clear all the house's trash cans and fitting all the last day's dishes into the dishwasher to run it is not the best impression to leave on a guest in my opinion.
These are definitely small details (other than the horrible internet service) that can be addressed and the house would be an 11 out of 10! Again, the location to the pool is amazing and the washer and dryer were fantastic! The kids loved the space upstairs and the front and back porch!
Overall, we truly loved this stay and would consider coming back as long as we prepared in advance to bring extra items we needed for cooking our meals.