Decided to get away for a long weekend and stay 4 nights at the Evergreen Estates property. We were very excited to splurge on a luxury property because we have had a very stressful start to our year and just wanted to treat ourselves to relax and enjoy. This place did not allow any of that.
LARGE ANTS! For the entire trip, we found carpenter ants in the living room and kitchen area and spent time killing them. The property management company brought us ant traps and spray, which means we spent most of our trip trying to kill the ants. we put out 16 traps total and sprayed the floors, base boards, vents and under the couch at least 8 different times to try to keep them at bay. We were told that they were bringing in an exterminator after our visit. Great for someone else, but not us.
REFRIGERATOR: Upon opening the refrigerator, we realized there were only two high shelves. At the bottom, it was only a drawer - no shelf above the drawer, just the drawer.
SHEETS WERE DIRTY: The sheets and comforter in the master bedroom were dirty. Luckily we weren't using all the rooms, so we were able to grab clean sheets and comforter from another bed. I sent a message to the property manager through their app before falling asleep. They brought us new sheets the next day. So, I changed the sheets twice for a 4 night trip.
POOL ROOM: The pool was nice - kids had fun. The pool room could use some love, but the pool itself was nice. There was a ping pong table in the room, but no ping pong balls to play with. We tried to turn the TV on in the pool area, but had no signal. Noticed that the cable box had no plugs to plug in. Was finally told by the prop mgr that the tv was only intended for streaming. By the time we were told this, we didn't even care anymore.
OTHER ISSUES: Movie Room - Surround speakers didn't work. Only speakers were from the movie projector. Bench in front entry way was broken. Dishwasher was not secured. Arcade game didn't fully work (one player only allows you to move downward). Majority of the dishes had chips in them. Non-Stick pans were extremely worn and some were even bent. Overall, the house needs some upgrading and attention. Sounds like they were going to do some things after our departure - didn't help us. Very disappointing trip - would NEVER stay here again.
