新しい！ Nマートルビーチタウンホーム、海へ徒歩2分！

Hi Anthony, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following: -We wish you had reached out to the Local Contact during your stay if there were any issues you needed to be addressed. We would have done everything we could to resolve them immediately so that you could enjoy the home. -We apologize if the exterior lighting caught you off guard. To clarify the exterior has lights both at the front door stoop and on the back porch. These lights are controlled by switches on the inside. Additionally, we have strung lights on the back patio to provide additional ambient light. -The walkways connecting the front and back of the home are constructed from pavers that are 1 foot wide. While being smaller than a sidewalk we haven't experienced any issues with the size. We do not have lights installed on the side of the house but have found that the area does have a light that bleeds over from our back patio and or the neighbor's property. -We try our best to provide a great environment for guests, but sometimes external factors like the construction are simply out of our control. While we stayed at our home in early June, we were never disturbed by early morning noise. We find our home to be a perfect way to unwind and were sorry for that unexpected inconvenience during your stay. -We take pride in maintaining our backyard's landscape and have a professional yard service come every other week to maintain the quality. In addition, we have installed security cameras to monitor the quality while we are away. -Due to the design of our building the 4 units backyards open up into a shared space. While each unit has its own backyard space the open concept can be misleading for our guests. While we take pride in maintaining our backyard, however, we do not have any authority over the other owners and their property. -We constantly are working on making improvements to our home to better enrich our guest's experiences. We have plans to replace the inside furniture slipcovers and had just touched up the paint on the outdoor metal chairs in early June. We were unaware of your feedback regarding the cushions outdoors. Typically they are washed once a year but we will have our cleaning team look into the matter. -Our cleaning crew has amassed a great reputation both by us and our guests. Based on your feedback they were surprised to hear about the ants in the upstairs bathroom, but we want all future guests to be assured that if the problem reoccurs it will be dealt with immediately. -The interior of the house has been renovated including carpets within the last 5 years. -We appreciate your feedback regarding our deck as we take the safety of our property very seriously. We are looking into this concern. -We do not want any guest to mislead before booking and believe that our listing accurately portrays our home. We were sorry to hear about your disappointment with the bedroom T.V's, but maintain our decision to offer guests a variety of options. -We appreciate you taking the time to leave a review, and we hope our responses clarify all issues raised. We do all we can to make it the best possible stay, and we look forward to this property hosting many satisfied guests.

Collin, thank you for your review. This homeowner has asked us to pass along the following response: "Thanks so much for sharing your feedback. We had our internet provider install the most powerful wireless hub for this size home they have available, but in addition, we will install a WiFi extender to boost the signal upstairs. In addition to cable TV, we have a Roku device on both TV’s, with multiple streaming apps for watching your favorite shows and movies, we just ask that guests provide their own login information. We appreciate your feedback and hope you'll stay with us again in the future!" Best, the Evolve Team