Foster Boat Works 1BRコンドミニアムリフォーム完成2019年冬

Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay started with the bed appearing slept in and hairs in the bathroom. That is not acceptable, and the unit should have been fully cleaned and inspected before your arrival. We also apologize for the confusion regarding the listed amenities. If central air and smart TVs were included in the description, we understand how disappointing and frustrating it would be to arrive and find that they were not available as expected. We’ll review the listing details to make sure they are accurate and clear for future guests. We’re sorry as well that the parking pass was not waiting for you and that you had to track one down. That should have been handled before check-in. Most importantly, we regret that after you contacted the property management company, you did not feel anything was done to address your concerns. Guest issues should be acknowledged and followed up on in a timely and helpful way, and we’re sorry that was not your experience. Thank you again for bringing these concerns to our attention. Your feedback will be shared with housekeeping, maintenance, management, and the listing team so these issues can be reviewed and corrected.

Thank you for sharing your feedback and for rating your stay an 8/10 at Foster Boat Works 19. We’re so glad to hear that you enjoyed the condo’s great location right on the marina—a favorite feature among guests who love being close to the water, Charlevoix’s downtown shops, and Lake Charlevoix’s beautiful shoreline. The waterfront setting truly makes this Northern Michigan Escapes property special, offering easy access to boating, beaches, and local dining. We appreciate your comments regarding the refrigerator and freezer. Our maintenance team has already been notified to defrost and inspect the unit to ensure it’s functioning at full capacity for future guests. Your feedback helps us keep every property in top condition and maintain the high standards of comfort and convenience that Northern Michigan Escapes is known for. We’re delighted that you found the condo itself to be clean, comfortable, and well-suited for your stay. Foster Boat Works continues to be one of Charlevoix’s most desirable vacation rental locations, combining scenic marina views with proximity to downtown attractions. Thank you again for staying with us, and we hope to welcome you back for another relaxing Northern Michigan getaway soon.

Thank you Nick for the 5-Star Review! We hope to see you next season. Sincerely, The Staff at Northern Michigan Escapes

Thank you so much for your kind review! We're thrilled to hear that you had a great experience with the rental manager and found the condo comfortable and well-equipped. The views of Charlevoix Lake and those beautiful sunrises are truly special, and we're glad you enjoyed them. It's wonderful that the location's proximity to downtown added to the convenience of your stay. We would love to welcome you back again soon!

Hi Kelly, Thank you for the 5 Star review! We are glad you enjoyed your stay with us and look forward to seeing you again soon. Sincerely, The Staff at Northern Michigan Escapes

Thank you Jennifer for the great review. We love hosting you as well!!!

Thank you for your positive feedback! I'm thrilled to hear you enjoyed the location, the pool, and the beautiful sunrise over the marina. I apologize for the inconvenience caused by the lack of WiFi in this unit. We appreciate your input and will take it into consideration as we work to improve our amenities. We hope to welcome you back for another stay in the future!

Hello Gail, It sounds like you had a relaxing and enjoyable week at this condo. Thank you for taking the time to provide us with your feedback and we are so glad to hear that you enjoyed your stay. Please be sure to contact Northern Michigan Escapes if we can help you with your next stay in beautiful Northern Michigan! Sincerely, Rachel Walsh and the NME Team

Thank you Marion for your feedback. We'll be sure to forward your suggestions to the HOA to address the ceiling tile; and we will forward your feedback to our Homeowners regarding the mattress/decor. We're glad to hear we met your expectations with the cleanliness. We'll be sure to recognize our housekeeping team. Sincerely, The Staff at Northern Michigan Escapes

Hi Keith, Thank you for the 5-Star review! We are so glad you overall had a good experience staying with us and really appreciate the feedback. We hope to see you again in the future. Sincerely, The Staff at Northern Michigan Escapes

Thank you for your fabulous review! We're thrilled to hear that you enjoyed your stay overall. We appreciate your feedback regarding the appliances in the efficiency kitchen. We'll certainly look into the issues with the stove top burners and refrigerator to improve the experience for our guests. We hope to welcome you back for another great stay in the future!

Hi Jennifer, Thank you for the review. We greatly appreciate your feedback and will certainly forward this on to the appropriate team and Property Manager. We hope to see you again in the future. Sincerely, The Staff at Northern Michigan Escapes

Hi Barbara, Thank you for the review. We certainly try our best in making our accommodations for our guests the best they possibly can. Unfortunately it looks like we fell short on cleaning the balcony and we do apologize. We greatly appreciate the feedback and will certainly forward this on. Sincerely, The Staff at Northern Michigan Escapes

Evan, Just as we apologized profusely for at the time, and in our subsequent conversations, we again sincerely apologize that the key was not left in the access box. We 100% made a human error and regret the inconvenience it caused you terribly. It is clear though, that this frustration was allowed to impact many aspects of your stay as reviewed, that as referenced above are in no way characteristic of other reviews for this home or these properties. We wish you the best of luck on future vacations and again apologize for our mistake with your key - but are happy that we were able to resolve that matter within an hour. -The Northern Michigan Escapes Team

Thank you Robert for sending us your feedback. We are so sorry you did not enjoy your stay. We reviewed our amenities and we do not have a dishwasher as an amenity provided. However, we will certainly forward your comments and suggestions to the home owners. Sincerely, The Staff at Northern Michigan Escapes

Thank you Katelyn for the 5-Stars!

Thank you Julie for your review! We appreciate the feedback! Sincerely, The Staff at Northern Michigan Escapes

Hi Amy, We love that you were able to enjoy your stay at one of our fine Northern Michigan Escapes properties! I am sorry that Northern Michigan Escapes did not give you that 5-star experience and hope that you will come again. We appreciate all feedback and use them to identify areas of future improvement. Remember to plan your stay with us the next time you find your travels bringing you to Northern Michigan. Staff of Northern Michigan Escapes

I am so glad you had a great experience. Foster Boat Work condos are on the smaller size but the views and the location in Charlevoix make up for it. We hope to have the honor of hosting you again soon. Terri and the entire staff of Northern Michigan Escapes

HI Amy- we appreciate the great review and so glad you enjoyed the condo. We agree the view is amazing! We hope to see you back on your next trip to Northern Michigan. Terri and the entire staff at Northern Michigan Escapes

Thank you for hanging your hat at our Foster Boat Works home and we hope we get the chance to welcome you home again on your next vacation to the area! -The Northern Michigan Escapes Team

Thank you so much for the great scores you gave us and for taking the time to share about your experience. Please know we most definitely use your feedback and will take the information you provided to use in ways that we can continue to better serve and deliver this service to our guests! -The Northern Michigan Escapes Team

Thanks for the great review Kevin. The marina view at Foster Boat Works is second to none. Perfect balcony to enjoy coffee and pastries in the morning or a drink and snacks in the evenings and enjoy the cool lake breezes. The owners did a great job remodeling the bathroom making it a great place to enjoy all that Charlevoix has to offer. Terri and the entire staff at Northern Michigan Escapes