ナイスアパートメントナヴォーナスクエア

Thank you for your feedback. We would, however, like to clarify a few points. The apartment being on the fourth floor is clearly stated in the listing. We always encourage guests to carefully read the property details before booking, particularly when specific accessibility requirements are involved. The air conditioning is fully functional and regularly maintained. As you correctly noted, the apartment is spacious and has very high ceilings. As basic physics teaches us, warm air rises, so it is perfectly normal for the loft area to take longer to cool, particularly during periods of intense summer heat. This does not mean the AC is outdated or malfunctioning. Regarding the elevator, you had the benefit of staying in a historic building equipped with an elevator—a genuine rarity in Rome’s historic center, where many historic buildings have none at all. We therefore find it difficult to understand why this feature is presented as a disadvantage rather than an advantage. As with the fourth-floor location, the elevator’s characteristics are part of the property and its building. Finally, if mobility is a concern, we strongly recommend checking a property’s accessibility and suitability before booking, so that you can choose accommodation that fully meets your personal needs. We are pleased that you appreciated the excellent location and our professional communication, and we hope these clarifications provide a more accurate picture of the property.

Thank you for your feedback! We are glad you enjoyed your stay with us!

Thank you so much Scott, we're so glad you enjoyed your stay!

Thank you Beth, we're so glad you enjoyed your stay here :)