2/10 (非常に不満)
Heather M.
2025 年 3 月 31 日
DIRTY - TERRIBLE EXPERIENCE
When we arrived the entire place smelt like strong Clorox and cleaning products. We had to sit on the balcony because the scent was so strong. For the strong scent of the chemicals and cleaning products, the place did NOT appear to be actually clean. There was an eye contact on the bathroom floor of the master bathroom and the place was still covered in sand and hair. We understand we are at the beach and there will be sand, but we didn’t expect to walk into a condo covered in sand upon arrival. My kids feet were black from walking around the condo without shoes. The baseboards look like they’ve never been wiped since the place was built. Broken toilet, blinds, sink stopper, refrigerator, washer and dryer. The chair cushions and sofas are FILTHY. The wear and tear of this potentially beautiful space has ruined the overall atmosphere and is not worth the price. We understand there will be wear and tear with rentals and can handle a couple of the above issues, but all of them combined caused major dissatisfaction. We were offered a 200 refund and 167 towards our next stay. Inexcusable. Do NOT stay at this property. Dirty and nothing works properly. I would have provided more details, but not enough space for all issues here. Not worth the money!
Heather M.
2025 年 3 月に 4 泊滞在