Luxury Penthouse in Seville. Real de La Carretería

Dear Michael, Thank you for choosing our apartment for your stay in Seville and for taking the time to write a review. Please accept our apologies for the inconveniences that you mention on the terrace. We are happy to share with you that we have taken action and the terrace has been fully renovated, with the boards fixed and the dead plants removed. We look forward to receiving you back again soon, so you can fully enjoy both, the interior and the exteriors of our wonderful apartment. Jose L.H. Campos Quality Department Manager

Dear Matthew, Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Jose L.H. Campos Quality Department Manager

Dear Isabelle, Thank you for sharing your feedback regarding your recent stay in our apartment. We are pleased that you found the apartment spacious, comfortable, and ideally situated for exploring Sevilla. However, we regret the disappointments you encountered during your stay. We appreciate your observations regarding the needed bathroom renovations, the absence of a tea towel in the kitchen, and the limited number of glasses. We also take note of your comments regarding the defects found on the terrace and within the apartment. Rest assured, we will promptly address these issues to enhance the experience for our future guests. On a positive note, we are glad that you found the air conditioning effective and that you appreciated the variety of domestic appliances provided. Your feedback is invaluable to us as we continuously strive to improve our services. We look forward to the opportunity to welcome you back in the future and provide you with a more satisfactory stay. Quality Department.

Dear Remo Firstly we would like to thank you for choosing our GH Real de la carretería apartment for your holidays in Seville and for the review you shared With us, all of your kind words about your stay with us are great to hear. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards Ana García, customer service

Dear Guest, Thank you for sharing your positive experience with us. We truly enjoyed hosting you and look forward to your next visit.