We had a blast! The nice place, the bike rides, and beautiful scenery was completely satisfying. There were some complications, however, that we’d like to pass on to help promote future 100% visitor satisfaction. When arriving we used hydrogen peroxide to clean the door handles, switches, etc., and found that the front door was difficult to open by our teenagers and had a thick coating of greasy dirt on it. Usually we would not be this particular, but due to grandpa being with us and COVID-19 a higher level of discretion was being applied. Immediately, when attempting to use the fridge for rehydration found the icemaker a complete solid block of ice. We had to melt the block in the sun over a day’s period time, then confirmed it worked fine. The morning after arrival, when using the primary bathroom shower, we found the drain was completely blocked. I used the toilet plunger to remove a 3x3 block of hair, and muck, that then allowed the water to go down the drain. Truly disgusting, but unfortunately necessary. Halfway thru the visit the internet service stopped functioning. Due to need and background, I received approval from residential tech support to call in on their behalf to provide tier one support which determined that the outdated hardware had failed and that a replacement ARRIS modem/WiFi router was needed. After an expedite from administrative services, the next day the service was back up – shifting from 4/2 Mbps to 50/5 Mbps. Quite a service upgrade, which shows how outdated the 10-year-old modem needing replacement was! The gas stove spark-lighting function only worked with one burner, requiring use of matches to ignite the other three. Inconvenience that probably with unit maintenance/cleaning could be resolved. Along with the original COVID-19 cancelation, and rescheduling to a rental that was canceled for availability four hours before check-in due to an apparent deck collapse, led to complications ( loss of sauna availability in the previous chosen rental home) and additional taxes/administrative costs that exceeded what we originally were expecting for this vacation. We know that without purchasing insurance that could not be avoided, but that it be good to note in this feedback report. In general, we recommend that Vacasa consider incorporating an annual general long-term maintenance service of which evaluates functionality of facility, i.e., internet, utilities, etc., to help mitigate risk of the above complication occurring with residents. All in all we enjoyed ourselves, though I felt, as a visitor, I had to take on excessive emergency maintenance that would best be provided by facility owners or management services.