4/10 (不満)
Nancy N.
2022 年 7 月 1 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Terrible place to stay.
I would never stay here again. We were coming here for my son's wedding and this place ruined our stay. There was a spider in my bed, the electrical could not handle charging of even a couple of phones. We had to use the kitchen outlets because the bedrooms and living rooms would blow the circuit. The refrigerator smelled terrible. It said it was close to the subway to get to places easy. That is not the case. We ended up taking buses to get to the subway, which added more complexity, time and money to get to our destinations. I spent an hour and a half on the phone with the lady making sure we had the right bed set up and was emailed the day before we left to come there from the US, that she would not be able to do the setup. I would have chose a different place had she told me that before. So she put a single mattress on the floor for my son's future father-in-law to sleep on. We said that will do because there was no other option. The headboard fell off one of the beds. She sent me a payment request, when I had already paid the full amount. Her answer to that was that she has so many places to manage, she forgot I paid. She didn't respond to my e-mails. I had to ask her several times to answer a question. I could go on and on. Believe me, stay away.
Nancy N.
2022 年 6 月に 3 泊滞在
