CASA VERA exquisite 2 bedrooms 2 baths apartment with garden, A/C

Dear Martin, Thank you for your kind words. We are very happy that you enjoyed you stay in our property. Our goal is to provide the best experience to our guests and your words of appreciation are so much appreciated! Thanks for choosing Lucca Apartments and Villas! kind regards, The Lucca Apartments and Villas team

Dear Freda, Thank you so much for staying with us and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our accommodation and your overall stay with us. We hope to welcome you back in Lucca in a near future. Arrivederci.

Dear Bruce, thank you for your nice comments, which make us very happy. We truly hope to see you back in Lucca!

Thank you for your kind comments. We are very pleased that you enjoyed your stay.

Dear Kevin, We are delighted to hear that you enjoyed your stay at Casa Vera. Thank you for your kind words and your lovely feedback. We are glad that you had everything you needed in a comfortable environment. It sounds like you had a wonderful time exploring the city, walking on the wall, and listening to Puccini. We appreciate your preference and we hope to see you again soon. Grazie mille!

Thank you for your nice comments

Dear Anna, Thank you for your wonderful review! We're delighted that the property lived up to your expectations and that you enjoyed the lovely garden and patio. We’re happy to hear you appreciated our communication and prompt response to the WiFi issue—it’s always our goal to swiftly address any problems that may arise. We’re thrilled you had a delightful stay and look forward to welcoming you back in the future! A Presto!

Dear Deanna, Thank you so much for your beautiful review! We're thrilled to hear you had such a wonderful stay in Lucca and that the property enhanced your experience. The view from the kitchen window, with people walking along the walls, sounds like a perfect way to take in the charm of the city. We're also so glad you enjoyed the peace and serenity of the private garden, with the birds, music, and church bells creating such a relaxing atmosphere. It’s fantastic that the washer/dryer was convenient for you, and that the quiet bedrooms made for restful nights. Thank you for recommending the property – we truly appreciate it, and we would love to welcome you back anytime! A Presto!

Dear Elaine, Thank you for your lovely review! We're so pleased that Casa Vera provided the comfort and tranquility you were looking for after your visit to Florence. It’s wonderful to hear that the cleanliness and attention to detail stood out to you, and we truly appreciate your recommendation. We also value your feedback regarding the recycling system. We’ll certainly take your suggestion to improve the process with clearer, color-coded bins to make it more straightforward for future guests. We hope to welcome you back for another peaceful stay soon! A Presto!

Dear Patricia, Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Our goal is to provide a comfortable and enjoyable experience for all our guests. Regarding the parking situation and the explanations regarding ameneties, we regret that our communication did not meet your expectations, our host's welcome and availibility is usually very apreciated by our guests and we apologize if in this situtation, communication fell short of your expectations. Concerning the other issues, we are truly sorry for any inconvenience caused. We will investigate and address these matters promptly to ensure a more comfortable stay for our guests moving forward. We value your loyalty as a VRBO guest since 2007 and are disappointed that we fell short of your expectations. If there's anything specific you would like to discuss further or if you have additional details to share, please feel free to contact us directly. We hope to have the opportunity to welcome you back in the future, allowing us to provide the experience you deserve. Thank you again for your valuable feedback.

Dear Marta, thank you for your fantastic review about our house Casa Vera in Lucca. We truly appreciate your kind words and we hope to welcome you back in a near future. Arrivederci a presto!

Dear Aloys, Thank you for your feedback. We're glad to hear that you had a great stay despite the challenges with the ZTL zone. We understand that not having a dedicated parking space can be inconvenient, especially with the busy traffic in Lucca. Your comments are valuable to us, and we will consider them as we strive to improve our guest experience. We hope to welcome you back soon! A presto!

Thanks for sharing your feedback. We’re truly sorry that your experience didn’t match your expectations. Unfortunately, despite we chased the technician many times, his reaction was not so prompt. It was an uncommon instance and we regret to have failed our main purpose despite our efforts. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance and we would be more than happy to offer you the best service for a possible future stay.

Dear Patti, Thank you for your kind words. We are very happy that you enjoyed you stay in our property. Our goal is to provide the best experience to our guests and your words of appreciation are so much appreciated! Thanks for choosing Lucca Apartments and Villas! kind regards, The Lucca Apartments and Villas team

Thank you for your kind comments and for the suggestions that we will definitely take in consideration! We are happy anyway that you enjoyed your stay and appreciated the apartment. We hope to have you back!