Outside of buildings and grounds were very well maintained and secure, Just overall unit was not the cleanest. some updates needed.
Doug P.
2025 年 3 月に 10 泊滞在
10/10 (非常に良い)
Walter W.
2024 年 5 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Excellent
We loved staying in this beautiful spacious condo. We really enjoyed the large balcony with the comfortable seating and spectacular views, and of course the lazy river was a huge hit with our grandchildren. Best place we have stayed at by far in Orange Beach!
Walter W.
2024 年 5 月に 7 泊滞在
8/10 (良い)
Janis S.
2024 年 10 月 10 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Girls Beach Trip!
We loved the condo,,,,it was beautifully decorated and definitely gave the beach vibe. Unfortunately, the floors were terribly dirty. The balcony was super nice but feel it needed a couple more sitting spots. Location was great,,,so close to everything! Just so you know, the girls I was speaking about are in their 70’s and still enjoying traveling together and living life!
Janis S.
2024 年 9 月に 7 泊滞在
10/10 (非常に良い)
Scarlet B.
2024 年 5 月 9 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Weekend Getaway
Our family needed a little weekend getaway and this unit exceeded all expectations! We will definitely be coming back to this unit in the future.
Scarlet B.
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Lindy B.
2024 年 7 月 31 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Newly updated, spacious & awesome views!
Stayed 5 nights and don’t have a single complaint.
The condo was clean, newly updated and plenty of space for our family of 9!
Sunrise & sunset views from the balcony/patio were awesome.
Lazy river & pool were a bonus after a day spent at the beach.
All staff & security were very polite and helpful.
We’ll definitely be back next summer!
Lindy B.
2024 年 7 月に 5 泊滞在
10/10 (非常に良い)
Amy s.
2024 年 6 月 9 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great vacation!
We were looking for convenience and comfortability. The seventh floor was actually perfect. You are able to drive right up to the 7th floor, so there is no need to wait for the elevator. The elevators were not that crowded, and it was easy to get to the beach and pool. The condo was very comfortable. Nice furnishings and everybody had their own space. We ordered our groceries from Publix and they were delivered right to the door. Highly recommend!!!
Amy s.
2024 年 6 月に 7 泊滞在
10/10 (非常に良い)
Kristin L.
2023 年 4 月 1 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Spring Break OB
This is the kind of place you want to be at with your family. Beautiful place with all the water options for kids and walking distance to get good food, play mini golf, arcade. The ice machine in your own unit is so helpful when packing coolors. The unit has everything you need. We cant wait to be back!
Kristin L.
2023 年 3 月に 7 泊滞在
8/10 (良い)
Sonja S.
2023 年 8 月 10 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Before school getaway
It was a nice condo. Everything seemed to work. However lots of decor stored in closets we had to work around. But other than that and only one hot pad for oven, all was nice and would stay again.
Sonja S.
2023 年 8 月に 3 泊滞在
10/10 (非常に良い)
Rhonda T.
2023 年 9 月 4 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Perfect location
This place was perfect for us. We loved the layout of the condo. The parking make everything so easy. The lazy river was amazing! Perfect balcony view of the ocean. We will definitely be trying to stay at this particular condo again.
There was only 2 inconveniences…
the internet. We didn’t get good internet service, but I figure that was because we had so many devices connected to the WiFi.
The other inconvenience was there was no hand mixer.
Overall though, I would highly recommend this place.
Rhonda T.
2023 年 8 月に 6 泊滞在
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10/10 (非常に良い)
Patrick M.
2022 年 4 月 3 日
Near perfect condo for a stay on Orange Beach
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our stay from booking to checkout was great. The booking process was smoothe and made sure we had all the info we needed. This unit when we arrived allowed us to park virtually right out the door. It is the unit right in the middle and the 7th floor is a perfect location. The unit is huge and has space for entertaining. We had a couple minor issues that were dealt with quickly. The furniture was comfortable and useful. The balcony I could live on and the furniture was great. The location on the ocean is so close and the chairs to rent make beach days easy. The pools are great although the outdoor is not heated. The indoor pool is huge but is a bit dark in there. All the staff we came into contact with were friendly and helpful. We plan to stay here again. Everything inside and out was extremely clean.
Patrick M.
2022 年 3 月に 7 泊滞在
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10/10 (非常に良い)
Deb Y.
2018 年 3 月 27 日
March retreat
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our 2nd time to visit Orange Beach and hope to be returning many more times.We met family members, so finding a place that would accommodate 6 people was essential and Phoenix West 705 was more than adequate! The views from the living area and deck were beautiful. As has been mentioned in other reviews, having parking access on the same floor as the condo was fantastic! In fact, the condo is located directly across from the parking deck entrance and elevators.The condo was very quiet - night and day. Of course, I am sure during the busy summer season there would be a little more noise but I doubt it would be a problem.The staff were very friendly and accommodating. Fortunately, we didn't have any issues with maintenance, etc.Location of the Phoenix West is terrific! Close to shopping and entertainment.As with most condos we've have stayed at, the kitchen can always use more items, but for day to day living it was fine.I feel that we will be returning to the Phoenix West and hopefully 705 will be available.
Deb Y.
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2/10 (非常に不満)
Paula R.
2021 年 8 月 30 日
Nasty, Dirty, Worn Out Condo
Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
From the moment we entered and the floors turned our white socks black it only got worse. The ottoman had a broken leg and had to push it out of the way so no one would get hurt. The 2 chairs had no firmness left and were uncomfortable. Sofa wasn’t comfortable and badly stained. Patio cushions were threadbare and flat. 2 bathroom sinks and 1 shower drained extremely slow. Fan blades, lampshades, return air vent were all disgusting. The mildew on a shower curtain caused the whole room to stink. We desperately needed an iron to touch up clothes before professional beach pics and the condo didn’t have one, but had 2 ironing boards. All beds need replacing too. One bed had a DAMP, pink, large spot in the center of it. The ice maker did not work and emitted heat. The mini frig needed defrosting. All knives were dull and rusThe owners need to have their unit deep cleaned and refurnished. We have stayed at Phoenix West for many years and never had any problems or been disappointed until now. Weekly rates should be drastically reduced for the condition this place is in.
Paula R.
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8/10 (良い)
Tonia W.
2024 年 12 月 4 日
Thanksgiving 24
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall our experience during our Thanksgiving stay was good. For the most part, the condo was very clean other than a few stray hairs. The kitchen was a little problematic because of the oven. You can't see the temps on the knobs and the smoke detector is very sensitive. Also the beds were not very comfortable. The primary bedroom mattress makes noises and the tv did not work. Other than those few issues, it was a great stay and I would recommend. The primary bathroom was FANTASTIC.
Tonia W.
2024 年 11 月に 5 泊滞在
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10/10 (非常に良い)
Jessi H.
2024 年 10 月 21 日
Great room
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved the room. Comfortable furniture in the family areas. Great setup for bedrooms. We did wish the kitchen had some better pots and pans for cooking. It had plenty of dishes and cups. Hotel staff was always friendly and helpful. We were able to store our beach chairs and things right outside our room which kept sand out. We also wish we had access to a broom inside the rental. They had a vaccum, but sometimes you just want to sweep a highly trafficked area without vaccum noise or trying to find an outlet.
Jessi H.
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10/10 (非常に良い)
A guest from Troy, AL
2024 年 8 月 30 日
Business Trip
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location and atmosphere. Friendly staff and wonderful condo. Would definitely recommend for family vacation.
A guest from Troy, AL
10/10 (非常に良い)
Shaun R.
2024 年 8 月 14 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Shaun R.
2024 年 7 月に 7 泊滞在
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10/10 (非常に良い)
Catherine S.
2024 年 6 月 24 日
Excellent
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved this place! It was a great location with grocery stores and restaurants just minutes away. The entrance to this unit is straight in from the parking garage and elevators so very easy to load and unload (especially with kids-3yrs and 8mos). The view was perfect and the lazy river and pool were AMAZING! This unit is beautiful but very white-hard to keep little dirty fingers off of sofa cushions and pillows but we managed. We will definitely stay again.
Catherine S.
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10/10 (非常に良い)
Lori F.
2024 年 5 月 8 日
Phoenix West Condo for the win!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Long weekend at the beach with family in the perfect location!
Lori F.
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8/10 (良い)
Angie Y.
2023 年 10 月 3 日
Phoenix West #705
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We always enjoy our time at Phoenix West. The Pool area is super fun for our us and granddaughter. We have been coming every year for 9 years now and plan on continuing to visit!
Angie Y.
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10/10 (非常に良い)
Cindy W.
2023 年 7 月 18 日
Summer Family Vacay 2023
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Phoenix West 705 is a very spacious condo with great views of the lazy river, pool and beach! Furniture on balcony is very comfortable. Great ice machine in beverage bar area. Parking on same floor so no elevator rides to unload or load car. Within walking distance to several restaurants'. Condo needs a deep clean on the floors (not sure they have been mopped in a while - feet were black after walking barefoot. Our family had a wonderful time this year at Orange Beach.
Cindy W.
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10/10 (非常に良い)
Marsha T.
2023 年 7 月 12 日
Great Condo!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was great in the condo with the exception of the supplies in the kitchen. It was minimal. There was only one dish towel and only small amounts of everything else like pots, pans, utensils, etc. But definitely not a deal breaker. The location of the condo was was conveniently located right off the elevator and there was parking on the same floor of condo. The ice machine was a plus! One other thing lacking was there was no iron...only an ironing board. Overall, a great condo and I would recommend it and definitely stay in that same unit again.
Marsha T.
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8/10 (良い)
Jonathan W.、Belle Chasse
2023 年 6 月 20 日
Granddaughter's beach vacation
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our beach vacation was everything we had expected. The condo was clean as advertised. Some areas on the ceiling we peeling (popcorn from the 80's). The stove has the numbers rubbed off, hard to determine the temp. and the stove top is creaked. WiFi signal is not very strong. Can't beat the view from the balcony. Access to the pools, lazy river and beach is great. All-in-all, a great place to stay.
Jonathan W.
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6/10 (普通)
Dan M.
2023 年 5 月 19 日
Location is great property needs some attention
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We love going to Phoenix West and have stayed in this unit before. Unfortunately it is need of attention. Things that were broken last year are still broken, towel rack in a bathroom and this year the stove top has a BAD crack, the dials on the stove top have no numbers, there is no screen on the frame to the balcony, the ceiling needs repairs, the ice maker is not working properly, some lamps are broken.
Dan M.
2023 年 5 月に 4 泊滞在
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10/10 (非常に良い)
A guest from Franklin, TN
2022 年 10 月 19 日
Quick get away
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was great. Location is terrific. Very convenient to many attractions and restaurants.
A guest from Franklin, TN
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8/10 (良い)
Jeremy R.
2022 年 10 月 18 日
Great location, dirty unit.
Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I’ll start out by saying that the location of Phoenix West is great! So much to do in both Orange Beach and Gulf Shores. The only downfall to our trip was how dirty and disgusting the condo was. Within minutes of arriving and walking barefoot in the condo, everyone’s feet were black. Cabinets had splatter marks on them. Mold in the showers. Every single return had layers of black dust caked to them. All ceiling lights had at least two inches of dust piled on them. There is absolutely no possible way that the condo was deep cleaned prior to us arriving, and no possible way that the condo had been deep cleaned as a result of Covid. The couch and kitchen chairs were black - assuming from people’s feet due to the gross floors. Stove knobs had no labeling so it was a guessing game every time we cooked. Ill note that the rental company did refund the cleaning fee, however, given the amount we paid for the week, it seemed like a minimal remedy presented by them. If you look at reviews, you will see that the same issues have been noted for more than a year now. Unacceptable when people are paying what they are.