ベラメナッジョパノラミカ、メナッジョ、イタリア

Dear Michael,Thank you for your kind words regarding our team at Lakecomoholiday. We truly appreciate your understanding during the unexpected weather situation. It’s wonderful to hear that you found our service outstanding despite the change in your plans. We hope to have the pleasure of welcoming you back in the future.Warm regards, Lake Como Holiday Team

Thank you so much for your wonderful review! We are thrilled to hear that you loved everything about your stay — from the cleanliness and spaciousness of the apartment to the incredible lake view and the convenient location. It sounds like you made the most of everything the town has to offer… including the steps! We would be very happy to welcome you back anytime. Warm regards, Lake Como Holiday Team

Thank you so much for your lovely review. We are delighted to hear that you enjoyed the apartment and especially the spectacular view from the terrace. Menaggio is truly a special place, and we are glad it left such a positive impression. It would be a pleasure to welcome you back anytime Lake Como Holiday Team

Dear guest, thank you for your feedback. We are glad you enjoyed the location and the wonderful view. We are sorry to hear about the Wi-Fi connection and the garage space — we will review both points with our local team to ensure future guests have a smoother experience. Kind regards, Lake Como Holiday team

Thank you for your review, Eric! We're thrilled to hear that you enjoyed your stay in Menaggio on Lake Como. It's great to know that the apartment was spacious, clean, and conveniently located with a great view. We hope you had a fantastic time exploring the downtown area and experiencing all that Lake Como has to offer. If you ever return to the area, we'd love to host you again!

Dear Dawn,Thank you for taking the time to share your experience with us.We’re truly sorry to hear that the check-in process was difficult, especially considering the challenges you faced on arrival. Please allow us to clarify a few points regarding our procedures.Like most property managers, for security reasons, we do not send full arrival instructions at the time of booking. This is to ensure that sensitive information (like access details or key collection points) is not shared prematurely — especially in the event of a cancellation. It also helps avoid guests contacting the local team too far in advance, which can create confusion and delays closer to arrival time.That said, we are always happy to provide the property’s address upon request, especially for those planning more complex travel itineraries, and we encourage guests to reach out in advance should they need assistance.In general, our local team is available to coordinate arrival times, even on weekends, and we regret that this was not your experience. We will certainly follow up internally to understand what happened in this particular case.We’re also sorry for the inconvenience caused by the temporary Wi-Fi outage. Despite these issues, we are very happy to hear that you enjoyed the property itself and especially the spectacular view of Lake Como.Thank you again for your feedback, and please know that you are always welcome back!Warm regards,Lake Como Holiday Team

Hello John, We appreciate your comments about your recent stay and pleased you had a great time! We hope you still took home some happy memories of Lake Como and it was a pleasure having you here.

Thank you for your help with the taxi and luggage, and for fixing the mold issue in the bathroom. However, there were several issues during my stay, including the unresolved sink leak, lack of dish soap, broken Wi-Fi, poor lighting, and unpainted areas. I hope these can be addressed for future guests.Kind regards, Happy Rentals Team

Dear Morten,Thank you for your thoughtful review! We're glad to hear that the check-in process was easy and that you enjoyed the kitchen facilities. We appreciate your feedback regarding the refrigerator cleaning, and we'll take that into consideration. Your satisfaction is important to us, and we hope you had a pleasant stay.Best regards, Happy.Rentals Team

Dear Landina ,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, including maintenance concerns and parking information. We appreciate you bringing these matters to our attention, as they help us improve our services.Please note that we have already provided compensation to help with the inconveniences, which we hope was helpful. Your insights are valuable to us, and we hope you were still able to enjoy your time despite these challenges.Best regards,Lake Como Holiday Team

Thank you for your review and we are so pleased you all had a super time on Lake Como! It was a pleasure having you here to stay!

Dear Agnès, Thank you very much for your review. We are happy to know that you have enjoyed your stay and would like to return to this beautiful part of Italy. We will check the apartment at the end of the season and make the necessary improvements. It is great to know that you were happy with our service. It was a pleasure having you here as our guests.