Seacrest-3BR / 2BA-Pool-WiFiの砂の崖にある湾岸フロントコーナーユニット

We’re so happy to hear you had such a great stay and that your sisters’ getaway was a memorable one! It means a lot that you’d recommend us to friends — thank you for sharing that. We’ll be sure to check on the mattress and light switches right away. We truly appreciate you choosing to stay with us and can’t wait to welcome you back for another beach escape!

Thank you so much for taking the time to submit a review - we hope to see you back soon!

Thank you for your kind review. We are so pleased that you had a wonderful vacation and found the location perfect for accessing both the pool and the beach. It is always our goal to provide a great experience, and we appreciate you taking the time to share your feedback. We hope to welcome you back for another stay in the future! Sincerely, Benchmark Management

Hello Chad, We’re so glad you and your family had a fantastic stay! Thank you for highlighting our beautiful views and cleanliness. Your feedback means the world to us, and we can’t wait to host you again for another wonderful vacation! Regards, Benchmark Management.

Thank you for sharing your experience! We are delighted to hear your family enjoyed the pool, the grassy area, and the easy access to the beach. We truly appreciate your feedback about the TVs and will make sure our team looks into that. Regarding beach towels, our listing does outline the amenities provided in the starter kit, and beach towels are not included We will work on making that clearer for future guests. We would love to host you again anytime! Warm Regards

Thanks for the review!! We are so glad you enjoyed your stay!!

Elizabeth, Thank you so much for taking the time to review your experience with Benchmark Management! We're so happy to hear that our team was able to resolve your internet issues quickly as guest satisfaction is our #1 priority. Nestled along scenic Hwy 30-A between Rosemary Beach and Seaside, Sand Cliffs Condominiums places you in the middle of Florida's finest beach communities, restaurants, and recreational activities. The sugar white beaches and crystal clear emerald waters of the Gulf of Mexico provide the perfect escape for everyone from everyday life. We hope we get the opportunity to welcome you back soon! Sincerely, Benchmark Management

Thank you for taking the time to submit a review - we do appreciate all comments and suggestions! We have replaced the ice maker!! So sorry it did take some time to get parts ordered - we are also working on most of the drains for our units. Time to get this done after having such a busy summer season! Thank you for staying with us and we hope we can assist you with future travels!

Hi there, Thanks for staying with us and providing us with this feedback. We are happy to hear that you enjoyed your vacation with us and that it was ideal for your family. Please note that you could have reached out to us via text, call or email regarding the coffee cups, we would have happily delivered more to the unit. Remember we are always here to help. Please also be reminded that we only supply one bath towel per guest as guests are expected to wash during their stay. We have shared your feedback with the proper team. We would love to welcome you back in the future for the chance to provide you with a 5-star vacation. Regards, Benchmark Management

Hi there, thanks for staying with us and for submitting this review! We are so thrilled to hear that you found the bedding and furniture comfortable, as finding the perfect mattress and furniture for a vacation rental can be tough because everyone has different preferences. We are also happy to hear that you found the property gorgeous and clean. We truly do our best to maintain these properties as such we appreciate this feedback. Your comments/ suggestions regarding the exterior seating have been taken into account! Please know that guest satisfaction means a lot to us, and your feedback will help us improve the quality of service provided to all our valued guests. We are committed to delivering the exceptional stay we know we can. We hope to see you again soon! Regards, Benchmark Management

Hi Jim,thanks for staying with us at Sand Cliffs and for providing this review. We are happy to hear that the property and location were great for you! On the other hand, we do apologize for letting you down in the area of cleanliness. We have reached out to the proper parties to ensure this will not be an issue for future stays with us. We truly do our best to maintain these properties but we do falter from time to time as such feedback like yours is extremely helpful as it gives us the chance to fix what is unsatisfactory with the unit. Please note however that we received no reports of the cleanliness during the stay. We would have offered to send back the cleaning team to the unit. Please remember we are always here to assist. We do pride ourselves on excellent customer service as such we apologize that you did not have a pleasant first interaction with us. We have measures in place to ensure this is not repeated. Please know that customer satisfaction is our priority. In regards to the refrigerator; please note that it was ordered from an outside vendor. Due to them being a third party; we have no control over their work/delivery schedule. We sincerely apologize for the inconvenience but can assure you that we did everything we could from our end to assist. We want to thank you again for choosing to stay with us. We truly hope that this experience has not disuaded you from booking with us again as we would love to welcome you for a much better experience that portrays our care! Regards, Benchmark Management

Larry, Thank you for letting us know about your stay at our Sand Cliffs 117 property. We pride ourselves in creating the best vacation experiences for our guests, and it is always a joy when our hard work and efforts does not go unnoticed. Guests feedback are taken seriously and are used to make improvements. We look forward to seeing you for another fantastic vacation! Sincerely, Benchmark Management

Hi Elizabeth, We sincerely apologize for any inconveniences faced during your rental experience with us. This unit was sold before your arrival and unfortunately, the new owners would not honor the reservations we had. Since your rental was the closest, we didn't have many options to choose from left open on our program. While we understand the frustration you all experienced, we do mention in our rental agreement that situations like this may arise as our properties are individually owned. In the event the rental becomes unavailable due to maintenance, owner usage, or in this case, the property selling, we do our best to place guests in a similar unit or otherwise provide a full refund of all monies we had received to that point. We are unable to provide additional compensation in these situations, but we do our best to help mend the situation and solve the problems that may arise with matters such as this. We hope that you'll give us the chance to welcome you again in hopes you can have your ideal vacation with us! Sincerely, Benchmark Management

William, We are sorry to hear that you were not satisfied with your vacation experience provided by Benchmark. We sincerely apologize for the issues you experienced during your stay. When a condo association shares plans for surrounding units with us, our standard procedure is to immediately notify guests that may be affected. We apologize for the miscommunication as we were not made aware of the work being completed on the next door unit for your stay. We did not receive any communications regarding TV issues, or we would have been quick to send maintenance over to assist you! We are always here to help guests' vacation go the best it possibly can. We truly appreciate your feedback and hope that you will give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management

Lenora, Thank you so much for taking your time and sharing your beach vacation with us! We truly appreciate the feedback regarding Sand Cliffs 117. We have to agree the view and location for this property is amazing! We do our very best to be as responsible as possible when it comes to our guest's needs. We have already passed along your comments to the correct parties. We are working every day to try and update each property. We do hope to see you again in the near future! Sincerely, Benchmark Management

Lynn, Thank you for choosing to stay with us at Sand Cliffs 117 for your fall break getaway this year. We appreciate you taking the time to share your honest feedback, both pros and cons. We have shared these comments with the proper teams so that we may take this into account moving forward to provide even better stays for all future guests; we hope to have you back as well once we have provided some of the recommended TLC to this unit. We appreciate you communicating the maintenance issue you faced so we could quickly get that repaired. We pride ourselves on always providing prompt, professional service when given the chance! We agree, this is a great area with many local shops that make you feel right at home. Sincerely, Benchmark Management

John, Thank you for sharing your feedback with us. We are happy you enjoyed your overall stay with us and the unit was in the perfect location. We will share your concerns with the owner for improvement as guest satisfaction is our #1 priority. We can’t wait to see you again and make it a complete 5-star experience for you. Sincerely, Benchmark Management

HI Terrell, We are sorry to hear that you were disappointed with the cleaning and furnishing. We are thankful for the feedback as it helps us improve our properties. We’ve already passed along your comments to the owners and our cleaning department we are working diligently to make updates. If at anytime you are not satisfied with an issue in our rental please let us know right away so we may make every effort to satisfy you. We truly appreciate your feedback and hope that you will give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management

Hi Janette, I am so sorry you had a unit that was not to your desire, I hope you did enjoy the beach. With the feedback you have provided I can get this to the owner and possible have things updated, so thank you for taken the time. We hope you will return and stay with us again and we can provide you with the perfect place. Sincerely, Benchmark Management

Hi Janette, I am so sorry you had a unit that was not to your desire, I hope you did enjoy the beach. With the feedback you have provided I can get this to the owner and possible have things updated, so thank you for taken the time. We hope you will return and stay with us again and we can provide you with the perfect place. Sincerely, Benchmark Management

Casie, Thank you for taking the time to leave a review! We are glad to hear that you still had a good time even with the issues you experienced. We sincerely apologize for any miscommunication about the trash and door. Our condos do get a lot of wear and tear during the summer season but we would have been happy to have sent someone out to look over the cleaning. We are going to pass your concerns along to the correct department. We would love for you to give us another chance to provide you with a great beach vacation! Thank you, Benchmark Management.

Hello Anne, We're so glad that you love the location so much! Sand Cliffs is on such a beautiful beach - we're glad that you can appreciate it year after year. See you again soon, Benchmark Management

Hello Anne, We're so glad that you love the location so much! Sand Cliffs is on such a beautiful beach - we're glad that you can appreciate it year after year. See you again soon, Benchmark Management

Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management